Kaloor Residency

Kaloor Residency, Kaloor Junction, Banerji Rd, Kaloor, Ernakulam, Kerala 682017

4.1 · 54 reviews analysed
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Gumo's take

Kaloor Residency in Ernakulam is a budget-friendly hotel known for its friendly and highly responsive staff, particularly individuals like Ayithh and Mr. Ajit, who are frequently praised for their exceptional service. Guests appreciate the convenient location, with easy access to public transit and nearby attractions like the Mangalavanam Bird Sanctuary. While the hotel offers comfortable rooms and good value for money, some guests have reported issues with rudeness and poor behavior from certain staff members, and there are occasional complaints about the quality of meals and water service.

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How guests rate it

Location
85
Facilities
70
Staff & Service
85
Room Comfort & Cleanliness
80

What guests love

  • Outstanding service from key staff members like Ayithh and Mr. Ajit, who are frequently highlighted for their 24/7 availability and helpfulness.
  • Convenient location with a 1-minute walk to public transit and a 10-minute drive to the Mangalavanam Bird Sanctuary.
  • Comfortable and value-for-money rooms, with positive feedback on room quality and amenities.

Worth knowing

  • Some staff members have been reported to behave rudely or unprofessionally, including use of offensive language.
  • Issues with the quality of meals and the lack of free drinking water, requiring guests to purchase bottled water.

Amenities

  • Kid-friendly

Common questions

Is the service at Kaloor Residency generally good?

Yes, the service is generally good, with many guests praising key staff members like Ayithh and Mr. Ajit for their 24/7 availability and exceptional service. However, a few guests reported rudeness from some staff members.

How close is Kaloor Residency to public transit and the Mangalavanam Bird Sanctuary?

The hotel is just a 1-minute walk from the nearest public transit and a 10-minute drive to the Mangalavanam Bird Sanctuary, making it very convenient for travelers.

Are the rooms at Kaloor Residency comfortable and worth the price?

Yes, guests have reported that the rooms are comfortable and offer good value for money, with positive feedback on room quality and amenities.

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