Mega Tourist Home

Mega Tourist Home, Asvass Tower, Metro Pillar No 518, Kunnath Ln, SN Jn, Palarivattom - Edappally Rd, opp. Sree Narayana Gurudeva Statue, Sonia Nagar, Palarivattom, Ernakulam, Kerala 682025

3.2 · 271 reviews analysed
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Gumo's take

Mega Tourist Home in Ernakulam is a budget accommodation option that caters primarily to travelers seeking affordability over comfort. While it is praised for its convenient location near the Palarivattom Metro station and major transport hubs, the hotel suffers from significant issues with cleanliness, room quality, and staff behavior. Many guests report unclean rooms, poor ventilation, and rudeness from staff, particularly the front desk. Despite a few positive reviews highlighting value for money and location, the overall experience is marred by recurring complaints about hygiene and service.

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How guests rate it

Location
70
Facilities
40
Staff & Service
25
Room Comfort & Cleanliness
35

What guests love

  • Convenient location near the Palarivattom Metro station and transport hubs
  • Budget-friendly pricing for short stays

Worth knowing

  • Persistent complaints about unclean rooms, dirty linens, and bed bugs
  • Poor staff behavior and unhelpful service, particularly at the front desk
  • Inadequate ventilation and lack of basic amenities like towels and blankets
  • Rooms often described as uncomfortable, with issues like bad odors and malfunctioning AC

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Parking
  • Room service
  • Kid-friendly
  • Air conditioning

Common questions

Is the hotel clean and well-maintained?

The hotel has mixed reviews regarding cleanliness. While there are 12 positive mentions, there are 14 negative reviews specifically about unclean rooms, dirty linens, and even bed bugs, indicating significant concerns in this area.

How is the service at the front desk?

Service at the front desk has been a major concern for guests, with 32 negative reviews highlighting rudeness and unhelpfulness. This is one of the most frequently mentioned limitations of the hotel.

Is the hotel located near public transportation?

Yes, the hotel is conveniently located just a 4-minute walk from the nearest public transit, specifically the Palarivattom Metro station, making it easy for guests to travel around the city.

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