Metro Inn
Metro Inn, 2nd Floor, Kalappattu Building, NH 544, Old NH, 47, Salem - Kochi Hwy, Edappally Toll Jn, Nethaji Nagar, Edappally, Ernakulam, Kerala 682024
Gumo's take
Metro Inn in Ernakulam is a budget-friendly hotel that caters primarily to solo travelers, budget-conscious guests, and business visitors. It is praised for its convenient location near Lulu Mall, Edapally Toll, and the metro station. While some guests appreciate the affordability and cleanliness of the rooms, others report recurring issues with cleanliness, maintenance, and poor customer service. The hotel is best suited for short stays and travelers who prioritize location over luxury.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 62
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 58
What guests love
- Convenient location near Lulu Mall, Edapally Toll, and the metro station
- Affordable pricing for budget travelers and short stays
- Clean and well-maintained rooms reported by some guests
Worth knowing
- Recurring complaints about unclean rooms, dirty bedding, and pest problems (e.g., cockroaches)
- Poor customer service and rude behavior from staff at the front desk
- Issues with room maintenance (e.g., broken fans, malfunctioning AC, lack of ventilation)
- Rooms are often described as small and not as depicted in online images
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Parking
- Room service
- Kid-friendly
- Air conditioning in some rooms
Common questions
Is Metro Inn in Ernakulam suitable for long stays?
Metro Inn is best suited for short stays, as recurring issues with cleanliness, maintenance, and customer service may affect comfort during extended visits.
What are the main complaints about Metro Inn?
Guests have reported recurring issues such as unclean rooms, dirty bedding, pest problems like cockroaches, poor customer service, and maintenance issues like broken fans and malfunctioning AC.
What is the location like for Metro Inn in Ernakulam?
Metro Inn is conveniently located near Lulu Mall, Edapally Toll, and the metro station, making it ideal for travelers who prioritize accessibility and location over luxury.
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