Sapphire Club Metro Hotel

Sapphire Club Metro Hotel, Sapphire Club Metro, C P Ummer Rd, Pullepady, Ernakulam, Kerala 682035

4.6 · 1,085 reviews analysed
Sapphire Club Metro Hotel – photo 1
Sapphire Club Metro Hotel – photo 2
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Gumo's take

Sapphire Club Metro Hotel is a budget-friendly 3-star hotel located in the heart of Ernakulam, offering clean, well-furnished rooms with basic amenities suitable for both business and leisure travelers. It is praised for its cleanliness, friendly and professional staff, and convenient location near major landmarks like MG Road and railway stations. While the hotel lacks luxury amenities like a pool or gym, it provides a comfortable and affordable stay with a prime location and good value for money.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Impeccable cleanliness and well-furnished rooms with comfortable beds and modern amenities like free Wi-Fi and air conditioning
  • Friendly and professional staff known for their warm hospitality and exceptional service
  • Convenient location near MG Road, railway stations, and major transportation hubs

Worth knowing

  • Limited parking space, requiring guests to plan ahead if arriving by car
  • Lukewarm water due to the solar heating system, which may not meet expectations for hot showers
  • Some guests reported inconsistent service and cleanliness, with a few negative reviews about staff behavior and room maintenance

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Doctor on call
  • Not accessible
  • Air conditioning
  • Coffee maker
  • Restaurant
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Local shuttle
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is Sapphire Club Metro Hotel suitable for both business and leisure travelers?

Yes, the hotel is suitable for both business and leisure travelers due to its clean, well-furnished rooms with basic amenities and a convenient location in the heart of Ernakulam.

Does the hotel have any luxury amenities like a pool or gym?

No, the hotel does not have luxury amenities such as a pool or gym, but it offers a comfortable and affordable stay with modern amenities like free Wi-Fi and air conditioning.

What are the key limitations of staying at Sapphire Club Metro Hotel?

Key limitations include limited parking space, lukewarm water from the solar heating system, and some reports of inconsistent service and cleanliness.

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