Super Hotel O by OYO Broadway Ernakulam
Super Hotel O by OYO Broadway Ernakulam, 3/A, Jews Street, Payyapilly Rd, Near MG Road, Kacheripady, Ernakulam, Kochi, Kerala 682035
Gumo's take
Super Hotel O by OYO Broadway Ernakulam is a budget-friendly hotel in the heart of Ernakulam, offering kitchenettes and a restaurant — one of the few in the area. While some guests praise its affordability and proximity to local attractions like Mangalavanam Bird Sanctuary and Fort Kochi Beach, others report significant issues with cleanliness, hot water availability, and staff rudeness. Despite a 4.0/5 Google rating and a 2-star property rating, the hotel's mixed reviews suggest a polarized guest experience, with notable complaints about poor service and uncooperative staff.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 62
- Staff & Service
- 47
- Room Comfort & Cleanliness
- 58
What guests love
- Affordable pricing for budget-conscious travelers
- Proximity to major attractions like Mangalavanam Bird Sanctuary and Fort Kochi Beach
- Rooms include kitchenettes, a rare feature in the area
Worth knowing
- Frequent complaints about unclean rooms and lack of hot water
- Poor and uncooperative staff behavior, including rude receptionists and unresponsiveness
- Issues with room maintenance, including broken TVs and malfunctioning AC units
Amenities
- Wi-Fi (free)
- Smoke-free property
- Cash
- Kid-friendly
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Room service
- Breakfast
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Housekeeping
- Parking (extra charge)
- Filipino
- Hindi
Common questions
Is there a restaurant available at the hotel?
Yes, Super Hotel O by OYO Broadway Ernakulam has a restaurant, which is one of the few hotels in the area offering this amenity.
What are the main concerns guests have about the hotel's service?
Some guests have reported poor service, including rude receptionists and uncooperative staff, as noted in the mixed reviews.
How close is the hotel to major attractions like Mangalavanam Bird Sanctuary?
The hotel is approximately a 5-minute drive from Mangalavanam Bird Sanctuary, making it convenient for visitors interested in nearby attractions.
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