Hotel O by OYO The Moon residency
16, Hotel O by OYO The Moon residency, Dayal Bagh Rd, Charmwood Village, Sector 39, Faridabad, Haryana 121009
Gumo's take
Hotel O by OYO The Moon residency in Faridabad is a budget-friendly accommodation option with spacious rooms and a convenient location near key attractions like the Tughlaqabad Fort and Surajkund. While some guests praise the helpful and polite staff and the hotel's accessibility for travelers attending events at the Dr. Karni Singh Shooting Range, others report significant issues with cleanliness, maintenance, and service. The hotel appears to be more suitable for budget-conscious travelers who prioritize affordability over consistent quality and reliability.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 52
- Staff & Service
- 60
- Room Comfort & Cleanliness
- 48
What guests love
- Spacious and clean rooms are frequently mentioned by guests, especially those who find the hotel budget-friendly for short stays.
- The hotel is conveniently located near major attractions and transportation hubs, including the Dr. Karni Singh Shooting Range and Tughlaqabad Fort.
- Some guests highlight the helpful and polite behavior of the staff, which contributes to a positive stay experience.
Worth knowing
- Numerous negative reviews highlight poor cleanliness, including unclean bathrooms, dirty linens, and garbage under beds.
- Maintenance issues are common, with reports of broken fixtures, non-functional TVs, and poor room conditions.
- Service quality is inconsistent, with complaints about unresponsive staff, poor customer service, and issues with refunds or bookings.
- Some guests report a lack of essential in-room amenities, such as functioning Wi-Fi, proper lighting, and basic toiletries.
Amenities
- Wi-Fi
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- English
- Hindi
- Private bathroom
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Kid-friendly
- Parking
- Car rental onsite
- Local shuttle
- Air conditioning
Common questions
Is the hotel clean, especially the bathrooms?
The hotel has mixed reviews regarding cleanliness, with 19 negative mentions of unclean bathrooms and dirty linens. While some rooms are reported to be clean and spacious, cleanliness issues are a common concern among guests.
How is the service quality at the hotel?
Service quality is mixed, with 28 positive and 22 negative reviews. Guests have praised the helpful and polite staff, but others have reported unresponsive service and poor customer support.
Is the hotel close to any major attractions?
Yes, the hotel is conveniently located within a 14-minute drive of the Tughlaqabad Fort and is also near the Dr. Karni Singh Shooting Range, making it accessible for travelers visiting these attractions.
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