Cambay Sapphire Gandhinagar
Cambay Sapphire Gandhinagar, Plot No 22, 23 & 24, GIDC, Sector 25, Gandhinagar, Gujarat 382016
Gumo's take
Cambay Sapphire Gandhinagar is a mid-range resort offering a mix of amenities such as a 9-hole golf course, Ayurveda spa, and dining options. However, it is plagued by poor maintenance, outdated infrastructure, and inconsistent service. Guests frequently report issues with cleanliness, malfunctioning room facilities, and misleading online imagery. While a few reviews praise the location and staff responsiveness, the majority highlight a lack of upkeep and poor value for money. The hotel appears to be in a state of decline and is best suited for budget-conscious travelers with low expectations.
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Research this stayHow guests rate it
- Location
- 60
- Facilities
- 30
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 35
What guests love
- The hotel's location is praised for its accessibility and green surroundings, making it suitable for events or team outings.
- A few guests noted friendly and helpful staff, particularly the manager Mr. Om Parkash, who was described as cooperative and attentive.
Worth knowing
- Rooms and bathrooms are frequently described as dirty, poorly maintained, and outdated, with issues like broken locks, leaking taps, and stained linens.
- Facilities such as the swimming pool and Wi-Fi are reported to be in poor condition or non-functional, with complaints about unclean water and unreliable connectivity.
- The hotel is criticized for misleading online images and poor transparency, with guests feeling deceived about the actual state of the property.
- Service is inconsistent, with reports of unresponsive staff, poor communication, and unprofessional behavior, including staff being intoxicated on duty.
Amenities
- Wi-Fi
- Game room
- Front desk (24 hour)
- Full-service laundry
- Outdoor pool
- Hot tub
- Fitness center
- Spa
- Hair salon
- Air conditioning
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
Common questions
What are the main issues guests report about the hotel's maintenance and cleanliness?
Guests frequently report poor maintenance, outdated infrastructure, and cleanliness issues such as dirty rooms and bathrooms, broken locks, leaking taps, and stained linens.
Is the hotel's online imagery accurate according to guest reviews?
No, the hotel is criticized for misleading online images, with guests feeling deceived about the actual state of the property.
What are the positive aspects of the hotel that guests have mentioned?
A few guests praised the hotel's location for its accessibility and green surroundings, as well as the friendly and helpful staff, particularly the manager Mr. Om Parkash.
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