Hotel Suman City
Hotel Suman City, 10th Floor, Suman City Building Sector 11, Ch-3 Circle, CH Rd, Gandhinagar, Gujarat 382010
Gumo's take
Hotel Suman City in Gandhinagar is a mid-range property known for its spacious rooms, pet-friendly environment, and convenient location near major attractions like BAPS Shri Swaminarayan Akshardham and the airport. While praised for its cleanliness, staff friendliness, and rooftop views, the hotel has faced consistent complaints about lift and room maintenance, cleanliness issues, and unresponsive service during late hours. It appeals to budget-conscious travelers and couples seeking a quiet, home-like atmosphere with basic amenities.
Get your personal match score
Run a live research on Hotel Suman City — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 82
- Facilities
- 72
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 68
What guests love
- Spacious and clean rooms with a homely ambiance, as noted in multiple 5-star reviews.
- Friendly and helpful staff, with several guests specifically mentioning staff like Yash, Ravi, and Priyanka for their warm service.
- Pet-friendly environment with on-site animals like dogs and a tortoise, which appeals to pet lovers.
Worth knowing
- Recurring issues with lift availability and operation, particularly after midnight, causing inconvenience for guests.
- Complaints about poor room maintenance, including broken fixtures, mold, and unclean bathrooms.
- Unresponsive service during late hours, with guests reporting no staff available for assistance after 10 PM.
- Inconsistent food and in-house dining services, with some guests noting reliance on external vendors for meals.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center (extra charge)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Hair salon
- Doctor on call
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Room service (24 hour)
- Breakfast (extra charge)
- Vending machines
- Bicycle rental (extra charge)
- Game room
- Boutique shopping
- Activities for kids
- Kids' club
- Parking (free)
- Self parking (free)
- Private car service (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Business center
- Meeting rooms
- English
- Hindi
- Air conditioning
Common questions
Is the hotel pet-friendly, and are there any additional charges for pets?
Yes, Hotel Suman City is pet-friendly, and there is an extra charge for pets. Some guests have also mentioned that there are on-site animals like dogs and a tortoise.
What are the main issues guests have reported with the hotel's facilities?
Guests have consistently reported issues with lift availability and operation, especially after midnight, as well as poor room maintenance, including broken fixtures, mold, and unclean bathrooms.
Does the hotel have a fitness center, and what equipment is available?
Yes, the hotel has a fitness center available for an extra charge. It includes free weights, an elliptical machine, a treadmill, and weight machines.
People also searched for
The Leela Gandhinagar
Gandhinagar
★ 4.6 (4,744 reviews analysed)
The Leela Gandhinagar is a 5-star luxury hotel located atop the Gandhinagar railway station, offering a unique blend of…
Cambay Sapphire Gandhinagar
Gandhinagar
★ 3.4 (2,101 reviews analysed)
Cambay Sapphire Gandhinagar is a mid-range resort offering a mix of amenities such as a 9-hole golf course, Ayurveda…
Hotel Natraj & Resort
Gandhinagar
★ 4.4 (1,728 reviews analysed)
Hotel Natraj Resort is a mid-range, family-friendly resort located in Gandhinagar, offering a mix of modern and…
The Fern Residency Gandhinagar, Series by Marriott
Gandhinagar
★ 4.6 (1,596 reviews analysed)
The Fern Residency Gandhinagar, Series by Marriott, is a well-maintained hotel known for its cleanliness, spacious…
Taj Gandhinagar Resort & Spa, Gujarat
Gandhinagar
★ 4.5 (1,536 reviews analysed)
Taj Gandhinagar Resort & Spa is a 5-star luxury hotel located in a serene, nature-filled setting, offering a tranquil…
Hotel Kalash
Gandhinagar
★ 3.6 (574 reviews analysed)
Hotel Kalash is a budget-friendly accommodation in Gandhinagar, best suited for short stays, business travelers, or…