The Roseman Hotel & Suites
The Roseman Hotel & Suites, Tower S-2, Cloud 9 Towers, Sector-1, Vaishali, Ghaziabad, Uttar Pradesh 201010
Gumo's take
The Roseman Hotel & Suites in Ghaziabad is a budget-friendly property offering streamlined rooms and suites with kitchenettes, a 24-hour restaurant, and a buffet dinner. While it is praised for its spacious rooms and 24-hour room service, the hotel suffers from significant issues with cleanliness, maintenance, and staff responsiveness. Guests have reported poor bathroom conditions, broken AC units, and unprofessional behavior from staff. Despite its proximity to major Delhi landmarks like Akshardham and Red Fort, the hotel is best suited for budget-conscious travelers who prioritize location over comfort or service.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 45
- Staff & Service
- 40
- Room Comfort & Cleanliness
- 38
What guests love
- Spacious and well-arranged rooms with a homely feel, as noted in several 5-star reviews.
- 24-hour room service, a rare feature in the area, which is highlighted as a unique selling point.
- A large buffet dinner spread and decent food quality, as praised by some guests.
Worth knowing
- Persistent complaints about poor bathroom hygiene, broken fixtures, and mold or black fungus in washrooms.
- Frequent reports of unresponsive and unprofessional staff, including rude behavior and failure to address guest complaints.
- Issues with room maintenance, including non-functional AC, broken locks, and unclean rooms.
- Guests have reported being overcharged at check-in despite confirmed online bookings, leading to accusations of deceptive practices.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Pool
- Accessible
- Accessible elevator
- English
- Hindi
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness and maintenance. While some guests praise the spacious and well-arranged rooms, there are frequent complaints about poor bathroom hygiene, broken fixtures, and unclean rooms. Maintenance issues like non-functional AC and broken locks have also been reported.
What are the service and staff experiences like at The Roseman Hotel & Suites?
Service and staff experiences are mixed. While the hotel offers 24-hour room service, a rare feature in the area, guests have reported unresponsive and unprofessional behavior from staff, including rude treatment and failure to address complaints. Some have also mentioned being overcharged at check-in despite confirmed bookings.
Does the hotel have a restaurant or dining options available?
Yes, the hotel has a 24-hour restaurant with a buffet dinner spread and decent food quality, as noted by some guests. However, there are also a few complaints about the bar and dining experience. Breakfast is available as an extra charge option.
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