asar Upper House – Morjim Beach by Orion Hotels

asar Upper House – Morjim Beach by Orion Hotels, Ashwem, Beach Road, Morjim, Goa 403512

4.0 · 469 reviews analysed
asar Upper House – Morjim Beach by Orion Hotels – photo 1
asar Upper House – Morjim Beach by Orion Hotels – photo 2
asar Upper House – Morjim Beach by Orion Hotels – photo 3
asar Upper House – Morjim Beach by Orion Hotels – photo 4

Gumo's take

Asar Upper House – Morjim Beach by Orion Hotels is a beachside property in North Goa, known for its spacious rooms, proximity to Morjim Beach, and a laid-back coastal atmosphere. While some guests praise the friendly staff, clean pool, and scenic views, others report recurring issues with maintenance, cleanliness, and service reliability. The hotel appears to attract travelers seeking a peaceful retreat but may not consistently deliver on expectations of comfort and hygiene.

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How guests rate it

Location
80
Facilities
55
Staff & Service
65
Room Comfort & Cleanliness
58

What guests love

  • Spacious and well-maintained rooms with a clean and comfortable ambiance, as noted by several guests.
  • Friendly and helpful staff, particularly Mr. Shyam and Mr. Pradeep, who are frequently mentioned for their professionalism and support.
  • Proximity to Morjim Beach and a peaceful, scenic environment ideal for relaxation.

Worth knowing

  • Recurring complaints about poor room maintenance, including unclean bathrooms, broken fixtures, and the presence of insects like cockroaches and frogs.
  • Issues with facilities such as a poorly maintained swimming pool, closed restaurants, and lack of basic crockery and cutlery.
  • Inconsistent service quality, with reports of unresponsive or uncooperative staff and poor communication about facility closures.
  • Some guests noted that the property does not match the quality or appearance shown in online images, leading to disappointment.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Activities for kids
  • Outdoor pool
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Doctor on call
  • Air conditioning
  • Coffee maker

Common questions

Is the hotel's swimming pool in good condition and available for guests?

The hotel has an outdoor pool, but some guests have reported issues with its maintenance. It is advisable to confirm its condition directly with the hotel before arrival.

How is the service quality at Asar Upper House – Morjim Beach by Orion Hotels?

The service is generally praised, with many guests highlighting the friendly and helpful staff, particularly Mr. Shyam and Mr. Pradeep. However, there are some reports of inconsistent service and unresponsive staff in certain instances.

Are the bathrooms in the rooms clean and well-maintained?

There are mixed reports about the bathrooms. While some guests found them clean, others reported recurring issues such as unclean conditions, broken fixtures, and the presence of insects like cockroaches and frogs.

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