Aurum Resorts

Situated at, Aurum Resorts, 743/K, New Wada, Morjim, Goa 403512

4-star property 4.3 · 534 reviews analysed
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Gumo's take

Aurum Resorts in Goa is a 4-star property known for its peaceful ambiance, proximity to popular beaches like Ashvem and Morjim, and friendly, attentive service. Guests frequently praise the cleanliness of the rooms and pool area, the quality of the food, and the helpfulness of the staff, particularly Mr. Bansal and Mr. Joseph. While the hotel is well-suited for families, couples, and travelers seeking a relaxed stay, some guests have noted issues with room size, bathroom cleanliness, and occasional lapses in maintenance. Overall, it offers a comfortable and value-for-money experience in a serene setting.

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How guests rate it

Location
82
Facilities
78
Staff & Service
85
Room Comfort & Cleanliness
72

What guests love

  • Highly praised service with many guests noting the helpful and friendly staff, including Mr. Bansal and Mr. Joseph.
  • Clean and well-maintained pool area, with positive mentions of the poolside bar and seating.
  • Convenient location near multiple beaches (Ashvem, Morjim, and Mandrem) and local restaurants and shops.

Worth knowing

  • Some guests reported issues with bathroom cleanliness, including small, poorly maintained bathrooms and low water pressure.
  • A few reviews mentioned that rooms are small or cramped, with some noting a lack of space and outdated finishes.
  • Breakfast received mixed reviews, with some guests finding the variety and quality limited or inconsistent.
  • A few negative reviews highlighted concerns about maintenance, including issues with AC, TV, and general upkeep of the property.

Amenities

  • Wi-Fi (free)
  • Beach access
  • Outdoor pool
  • Restaurant
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (free)
  • Local shuttle
  • Accessible
  • Air conditioning

Common questions

Is the hotel suitable for families and couples?

Yes, Aurum Resorts is well-suited for families and couples, with a peaceful ambiance and amenities like a pool, restaurant, and free breakfast. Guests have also praised the friendly service and convenient location near beaches.

What are the main issues guests have reported with the hotel?

Some guests have reported issues with small or cramped rooms, outdated finishes, and bathroom cleanliness, including low water pressure and poor maintenance. A few also mentioned occasional lapses in property upkeep, such as AC and TV issues.

How is the service at Aurum Resorts?

The service at Aurum Resorts is highly praised, with many guests noting the helpful and friendly staff, particularly Mr. Bansal and Mr. Joseph. The overall service experience is considered a key strength of the hotel.

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