Brushwood Villa Resort

Brushwood Villa Resort, Colomb Bay, Brushwood Villa Resort, Road, Palolem, Canacona, Goa 403702

2-star property 3.3 · 616 reviews analysed
Brushwood Villa Resort – photo 1
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Gumo's take

Brushwood Villa Resort in Goa is a modest, wood-themed property offering simple cottages with balconies and hammocks, located near several beaches including Colomb Beach. While the property has a rustic charm and is praised for its fitness center and proximity to nature, it suffers from significant maintenance issues, poor cleanliness, and unresponsive staff. Guests frequently report problems with air conditioning, broken fixtures, and unhygienic conditions, which have led to a low overall rating of 3.3/5. The hotel is best avoided by travelers seeking comfort or reliable service, but may appeal to budget-conscious visitors who prioritize location over amenities.

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How guests rate it

Location
65
Facilities
45
Staff & Service
28
Room Comfort & Cleanliness
32

What guests love

  • Proximity to popular beaches like Palolem, Patnem, and Colomb Beach
  • Fitness center is praised by guests
  • Wooden cottages and garden provide a nature-friendly, rustic ambiance

Worth knowing

  • Poor maintenance of rooms and facilities, including broken AC, non-functional taps, and leaking showers
  • Unhygienic conditions in rooms and bathrooms, with reports of dirty linens, bad odors, and insect infestations
  • Unresponsive and rude staff, with frequent complaints about lack of service and poor communication
  • Rooms are often described as uncomfortable, with issues like split mattresses, poor insulation, and insufficient lighting

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Air conditioning
  • Kitchen
  • Restaurant
  • Room service
  • Breakfast (free)
  • Kid-friendly
  • Transfer
  • Local shuttle

Common questions

Is the hotel clean and well-maintained?

No, the hotel suffers from poor cleanliness and maintenance issues. Guests have reported unhygienic conditions, dirty linens, bad odors, and broken fixtures like non-functional taps and leaking showers.

How is the air conditioning in the rooms?

The air conditioning is problematic. Guests frequently reported issues with broken or non-functional AC units, contributing to the overall negative sentiment about room comfort.

Is the hotel good for families or children?

The hotel is labeled as kid-friendly, but the overall conditions may not be ideal for families due to maintenance issues, uncomfortable rooms, and reports of insect infestations and poor cleanliness.

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