Cola Goa Beach Resort

Cola Goa Beach Resort, Kola, Goa 403702

4-star property★ 4.0 · 362 reviews analysed
Cola Goa Beach Resort – photo 1
Cola Goa Beach Resort – photo 2
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Cola Goa Beach Resort – photo 4

Gumo's take

Cola Goa Beach Resort is a secluded, beachfront property ideal for travelers seeking tranquility and privacy in South Goa. Known for its serene location, private beach access, and views of the Arabian Sea, it appeals to couples and families looking for a peaceful escape. While the hotel offers amenities like a spa, hot tub, and jacuzzi, guest experiences are mixed, with praise for exceptional service and hospitality from certain staff members, but frequent complaints about maintenance, cleanliness, and infrastructure. The property is praised for its natural beauty and seclusion, but its remote location and challenging access road can be a drawback.

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How guests rate it

Location
84
Facilities
58
Staff & Service
72
Room Comfort & Cleanliness
62

What guests love

  • Secluded beachfront location with serene surroundings and private access to the ocean.
  • Positive guest experiences with certain staff members, particularly managers like Krishna Sai and Jayesh, who are noted for their hospitality and attentiveness.
  • Well-maintained spa and jacuzzi amenities, with some guests highlighting the romantic and luxurious feel of the rooms.

Worth knowing

  • Recurring complaints about poor maintenance, including non-functional AC, broken jacuzzis, and leaking taps.
  • Issues with cleanliness in rooms and dining areas, with some guests reporting dirty utensils and unhygienic conditions.
  • Difficult and poorly maintained access road, which can be unsafe and inconvenient, especially for those without 4x4 vehicles.
  • Inconsistent service and unprofessional behavior from some staff members, including rude interactions and slow responsiveness.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Housekeeping (daily)
  • Massage
  • Spa
  • Doctor on call
  • Accessible
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Room service
  • Breakfast (free)
  • Beach front
  • Bicycle rental (extra charge)
  • Pool
  • Hot tub
  • Parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Air conditioning
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker in some rooms
  • Minibar in some rooms

Common questions

Is the hotel's location convenient for travelers, or is it difficult to access?

The hotel is located in a secluded area of South Goa, which is ideal for privacy but can be a drawback due to its remote location and a poorly maintained access road. Travelers should be prepared for potentially challenging travel conditions, especially without a 4x4 vehicle.

What are the main issues guests have reported with the hotel's cleanliness and maintenance?

Guests have reported recurring issues with cleanliness in rooms and dining areas, including dirty utensils and unhygienic conditions. Maintenance problems such as non-functional AC, broken jacuzzis, and leaking taps have also been frequently mentioned.

Does the hotel have a hot tub, and how do guests generally feel about it?

Yes, the hotel has a hot tub, which is one of the few in the area. However, guest sentiment is mixed, with 6 negative reviews compared to 4 positive ones, indicating some dissatisfaction with the hot tub experience.

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