Cola Goa Beach Resort
Cola Goa Beach Resort, Kola, Goa 403702
Gumo's take
Cola Goa Beach Resort is a 4-star beachfront property in Goa, known for its serene location and proximity to nature, particularly appealing to travelers seeking a peaceful retreat. While the hotel offers a spa, hot tub, and pool—features rare in the area—guests have reported significant issues with room maintenance, cleanliness, and infrastructure. Despite a strong showing in service and location, the hotel's declining condition and inconsistent amenities have led to mixed reviews, with some guests leaving after just one night due to poor experiences.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 55
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 45
What guests love
- Strong service and staff responsiveness, as noted in positive reviews and the high sentiment for 'Service' and 'Dining'.
- Excellent location with direct beach access and proximity to several nearby beaches and attractions.
Worth knowing
- Poor room maintenance and cleanliness, with multiple reports of broken infrastructure, unclean conditions, and even the presence of pests.
- Issues with amenities such as malfunctioning air conditioning, slow or non-functional jacuzzis, and poor drainage in rooms.
- Unreliable Wi-Fi and fitness facilities, with more negative than positive sentiment for both.
- A problematic pathway to the hotel, described as unsafe and poorly lit, which affects guest experience and safety.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Housekeeping (daily)
- Massage
- Spa
- Doctor on call
- Accessible
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (free)
- Beach front
- Bicycle rental (extra charge)
- Pool
- Hot tub
- Parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Air conditioning
- Refrigerator in some rooms
- Microwave in some rooms
- Coffee maker in some rooms
- Minibar in some rooms
Common questions
Is the hotel's location convenient for beach access and nearby attractions?
Yes, Cola Goa Beach Resort is a beachfront property with direct access to the beach and is within 12 minutes' drive to Cola Beach. Its location is praised for being excellent and convenient for nearby attractions.
What are the main issues guests have reported with the hotel's rooms and amenities?
Guests have reported significant issues with room maintenance, cleanliness, and infrastructure, including broken air conditioning, unclean conditions, and even the presence of pests. Some amenities like the jacuzzi and drainage systems have also been reported as malfunctioning.
How is the hotel's service and dining experience based on guest reviews?
The hotel's service and dining experience are highly praised, with 64 positive sentiments for service and 37 for dining. Guests note strong staff responsiveness and a positive atmosphere, making these key strengths of the property.
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