DoubleTree by Hilton Goa - Panaji
DoubleTree by Hilton Goa - Panaji, Kadamba plateau, Old Goa Road, near Mandovi River, Panaji, Chimbel, Goa 403006
Gumo's take
DoubleTree by Hilton Goa - Panaji is a 5-star hotel renowned for its exceptional service, scenic river views, and well-maintained facilities. Guests frequently praise the attentive and personalized service from staff such as Bulbul, Ragini, and Yogita, who are often highlighted for their warmth and efficiency. The hotel’s infinity pool, spa, and dining options—especially the breakfast buffet—are major attractions. While the location is praised for its tranquility and proximity to cultural landmarks like St. Augustine Tower, some guests note occasional service inconsistencies and limited nearby amenities.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional service from staff, with multiple reviews highlighting individuals like Bulbul, Ragini, and Yogita for their attentiveness and personalized care.
- Highly praised dining experiences, particularly the breakfast buffet and Sunday brunch, with positive sentiment in Dining (284 positive) and Restaurant (66 positive).
- Well-maintained and scenic facilities, including a temperature-controlled infinity pool and spa, with strong positive sentiment in Pool (153 positive) and Property (716 positive).
Worth knowing
- Some negative feedback regarding service inconsistencies, including unresponsive staff and poor communication, particularly noted in the Service category (118 negative).
- Complaints about the taxi monopoly near the hotel, with guests reporting high prices and limited options for transportation.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (extra charge)
- Game room
- Casino
- Kid-friendly
- Activities for kids
- Kids' club
- Pool
- Outdoor pool
- Adult-only pool
- Lifeguard
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Air conditioning
- Refrigerator in some rooms
- Microwave in some rooms
- Coffee maker in some rooms
- Minibar
Common questions
What are the hotel's key strengths in terms of service and dining?
DoubleTree by Hilton Goa - Panaji is known for exceptional service from staff like Bulbul, Ragini, and Yogita, who are praised for their attentiveness and personalized care. The dining experience is also a highlight, with guests particularly praising the breakfast buffet and Sunday brunch, along with the restaurant offerings.
Are there any notable limitations or issues guests should be aware of?
Some guests have reported occasional service inconsistencies, including unresponsive staff and poor communication. Additionally, there are complaints about a taxi monopoly near the hotel, leading to high prices and limited transportation options.
What amenities are available at the hotel?
The hotel offers a range of amenities including free Wi-Fi, 24-hour front desk, concierge services, parking (free and valet), laundry services, elevators, and an airport shuttle (for an extra charge). It also features a temperature-controlled infinity pool, spa, and a well-equipped fitness center.
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