Hilton Goa Resort

Hilton Goa Resort, Pilerne - Candolim Rd, Saipem, Candolim, Marra, Goa 403515

5-star property 4.5 · 3,486 reviews analysed
Hilton Goa Resort – photo 1
Hilton Goa Resort – photo 2
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Gumo's take

Hilton Goa Resort is a 5-star hilltop property in North Goa, known for its spacious, well-maintained rooms with balcony views and exceptional housekeeping service. It is particularly praised for its warm hospitality, attentive staff, and peaceful ambiance, making it ideal for families and couples seeking a relaxing getaway. Guests frequently highlight the breakfast spread, fitness center, and proximity to beaches like Candolim and Sinquerim. While the property is praised for its cleanliness and luxury, some guests have noted accessibility challenges due to the lack of elevators and stairs.

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How guests rate it

Location
88
Facilities
86
Staff & Service
90
Room Comfort & Cleanliness
92

What guests love

  • Exceptional housekeeping service, with specific praise for staff like Champa, Saju, and Sultana, who are frequently mentioned for their attention to detail and cleanliness.
  • Highly rated breakfast spread, with guests noting the variety and quality of food, including a popular Sunday brunch.
  • Spacious and well-maintained rooms with balcony views, often described as luxurious and comfortable.

Worth knowing

  • Accessibility issues, including the lack of elevators and steep stairs, which make the property less suitable for seniors or guests with mobility challenges.
  • Some negative feedback about dining and food service, including complaints about slow service, inconsistent quality, and high prices.
  • A few reports of maintenance issues in common areas like pools and gyms, with some guests noting cleanliness problems in shared facilities.

Amenities

  • Wi-Fi (extra charge)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Coffee maker in some rooms
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Casino
  • Boutique shopping
  • Kid-friendly
  • Activities for kids
  • Kids' club
  • Pool
  • Outdoor pool
  • Wading pool
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Doctor on call
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub
  • Shower

Common questions

Is the hotel accessible for guests with mobility challenges?

The hotel has accessibility challenges due to the lack of elevators and steep stairs, which may make it less suitable for seniors or guests with mobility issues.

What are the hotel's standout amenities or services?

The hotel is known for its exceptional housekeeping service, praised breakfast spread, spacious and luxurious rooms with balcony views, and a well-maintained fitness center.

How is the dining experience at the hotel?

The dining experience has mixed feedback; while the breakfast spread is highly rated, some guests have noted slow service, inconsistent quality, and high prices in other dining areas.

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