Hotel Laxmi Empire

Hotel Laxmi Empire, Railway Station, Rawanfond Cir, opposite Margao, Sanscar Society, Madgaon, Goa 403601

4-star property 4.4 · 3,282 reviews analysed
Hotel Laxmi Empire – photo 1
Hotel Laxmi Empire – photo 2
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Hotel Laxmi Empire – photo 4

Gumo's take

Hotel Laxmi Empire is a 4-star property in Madgaon, Goa, known for its proximity to the railway station and its family-friendly, laid-back atmosphere. It offers spacious, well-maintained rooms, a restaurant with consistently praised food, and a few amenities like an outdoor pool and fitness center. While the hotel is appreciated for its cleanliness, prompt service, and value for money, some guests have reported issues with hygiene, including cockroach infestations and unclean linens. It is particularly favored by travelers seeking a convenient base for exploring nearby beaches and cultural sites.

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How guests rate it

Location
88
Facilities
72
Staff & Service
85
Room Comfort & Cleanliness
78

What guests love

  • Highly praised staff service, with many guests noting the helpfulness and professionalism of the front desk and restaurant staff, including individuals like Sanjay, Amar, and Karthik.
  • Well-regarded food quality, especially at the in-house restaurant Goan Aroma, with specific mentions of delicious dishes like fish thali and chicken butter garlic.
  • Convenient location near Madgaon Railway Station, with some guests noting the complimentary drop-off service to the station.

Worth knowing

  • Hygiene and cleanliness issues, including cockroach sightings in rooms and common areas, unclean linens, and poor bathroom maintenance.
  • Limited and rationed breakfast options, with some guests finding the buffet insufficient and poorly managed.
  • Transportation challenges due to the hotel's location being slightly off the main road, making it difficult to find cabs or rides to nearby attractions.
  • Some recurring complaints about the pool and gym being poorly maintained or not in use.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • Cash
  • Bicycle rental (extra charge)
  • Snorkeling
  • Scuba
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Fitness center (extra charge)
  • Treadmill
  • Free weights
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Air conditioning
  • Refrigerator in some rooms
  • Coffee maker in some rooms
  • Minibar in some rooms

Common questions

Is the hotel's restaurant highly rated, and what kind of food can I expect?

Yes, the in-house restaurant, Goan Aroma, is well-regarded, with guests praising the food quality. Popular dishes include fish thali and chicken butter garlic, and there are 298 positive reviews for dining at the hotel.

What are the main concerns regarding cleanliness at Hotel Laxmi Empire?

Some guests have reported hygiene issues, including cockroach sightings in rooms and common areas, unclean linens, and poor bathroom maintenance. There are 24 negative reviews related to cleanliness.

Is there a fitness center available, and is it well-maintained?

Yes, the hotel has a fitness center, which is one of the few in the area. However, some guests have noted that it is poorly maintained or not in use, with 8 negative reviews related to the fitness area.

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