Neelams The Grand
Neelams The Grand, Post Office Rd, near KFC, Calangute, Goa 403516
Gumo's take
Neelams The Grand in Goa is a 4-star hotel known for its proximity to Calangute Beach and its casual, family-friendly atmosphere. It offers a range of amenities including an outdoor pool, hot tub, and multiple dining options. While the hotel is praised for its warm and helpful staff, clean rooms, and good breakfast, some guests have noted that the property shows signs of age and requires maintenance improvements. It is a popular choice for families and travelers seeking a relaxed stay in a convenient location.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 68
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 72
What guests love
- Praised for warm, helpful, and responsive staff, with several guests specifically mentioning exceptional service from individuals like Neha, Nayan, and Shyam.
- Well-maintained outdoor pool and proximity to Calangute Beach, with a 6-minute drive to the beach.
- Positive feedback on breakfast quality and variety, including a breakfast buffet and live counters for special dietary needs.
Worth knowing
- Some rooms and facilities are dated or in need of renovation, with complaints about old furniture, poor AC performance, and unclean bathrooms.
- Mixed reviews about the food and dining experience, with some guests finding the breakfast and dinner options limited or poorly managed.
- Issues with housekeeping and room maintenance, including reports of unclean rooms, slow service, and poor responsiveness from staff.
- Negative feedback about the hotel's management and customer service, including rude behavior from some staff members and poor handling of complaints or requests.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Pet-friendly (extra charge)
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Outdoor pool
- Hot tub
- Fitness center
- Spa
- Hair salon
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is the hotel close to Calangute Beach?
Yes, Neelams The Grand is just a 6-minute drive from Calangute Beach, making it a convenient choice for travelers looking to enjoy the beach.
What kind of breakfast options are available at the hotel?
The hotel offers a breakfast buffet with live counters catering to special dietary needs, and guests have praised the quality and variety of the breakfast.
How is the service at Neelams The Grand?
The hotel is highly praised for its warm, helpful, and responsive service, with many guests specifically mentioning exceptional service from staff members like Neha, Nayan, and Shyam.
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