Regenta Baywatch Resort Goa
Regenta Baywatch Resort Goa, Beach, Pedda, Sernabatim, Colva, Goa 403708
Gumo's take
Regenta Baywatch Resort Goa is a 4-star beachfront property known for its proximity to Colva and Sernabatim beaches, indoor pool, and family-friendly amenities. It is particularly popular for weddings and group events, with guests frequently praising the spacious rooms, cleanliness, and the helpfulness of staff like Shadab, Savio, and Shanta. While the hotel has a strong reputation for service and location, some guests have reported issues with food quality, room maintenance, and inconsistent service from certain staff members.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 72
- Staff & Service
- 76
- Room Comfort & Cleanliness
- 68
What guests love
- Spacious, clean, and well-maintained rooms with positive feedback on housekeeping and room service.
- Excellent proximity to multiple beaches, including Sernabatim and Colva, with buggy service available.
- Strong service from key staff members like Shadab, Savio, and Shanta, who are frequently mentioned for their hospitality and attentiveness.
Worth knowing
- Recurring complaints about food quality, including poor taste, unhygienic conditions, and lack of variety.
- Issues with room maintenance, including foul smells, broken AC units, and cockroach infestations.
- Inconsistent service from some staff members, with reports of unresponsiveness, poor communication, and unprofessional behavior.
- Limited amenities for children and indoor recreational options, with some guests suggesting the addition of a dedicated kids' play area.
Amenities
- Free Wi-Fi
- Free breakfast
- Free parking
- Accessible
- Indoor Pool
- Air-conditioned
- Laundry service
- Business centre
- Pet-friendly
- Beach access
- Room service
- Child friendly
- Restaurant
- Airport shuttle
- Spa
- Fitness centre
- Bar
- Smoke-free
Common questions
Is the hotel suitable for families, and what amenities are available for children?
Yes, the hotel is family-friendly and offers amenities like an indoor pool and a game room. However, some guests have suggested that a dedicated kids' play area would be a welcome addition.
What are the main concerns guests have about the hotel's food and dining experience?
Guests have reported recurring issues with food quality, including poor taste, lack of variety, and unhygienic conditions. These concerns are reflected in the dining sentiment with 290 positive and 176 negative mentions.
How is the hotel's service quality, and are there any staff members known for exceptional service?
The hotel has mixed service reviews, with 564 positive and 324 negative mentions. However, key staff members like Shadab, Savio, and Shanta are frequently praised for their hospitality and attentiveness.
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