Resorte Village Royale by Ws

Resorte Village Royale by Ws, Village, near Dharwadkar Hospital, Dongorpur, Calangute, Goa 403516

3.7 · 2,861 reviews analysed
Resorte Village Royale by Ws – photo 1
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Resorte Village Royale by Ws – photo 4

Gumo's take

Resorte Village Royale by Ws is a budget-friendly hotel in Goa with a 3.7/5 aggregate rating, offering amenities like free breakfast, 24-hour room service, and a hot tub and spa. It is located near popular attractions like Calangute Beach and Fort Aguada, making it convenient for tourists. While some guests praise the location and the availability of dining and pool facilities, many reviews highlight recurring issues with cleanliness, room maintenance, and poor staff behavior. The hotel is better suited for budget travelers seeking basic accommodation rather than luxury or high service standards.

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How guests rate it

Location
70
Facilities
52
Staff & Service
45
Room Comfort & Cleanliness
48

What guests love

  • Convenient location near major attractions like Calangute Beach and Fort Aguada
  • 24-hour room service, a rare feature in the area
  • Includes a hot tub, spa, and outdoor pools for guest relaxation

Worth knowing

  • Recurring complaints about unclean rooms, insect infestations, and poor maintenance (e.g., broken AC, leaking ceilings)
  • Poor staff behavior and unresponsiveness, with multiple reports of rude and indifferent service
  • Issues with food quality and pricing, with some guests describing meals as low quality and overpriced
  • Rooms and infrastructure are described as outdated or in disrepair, with some resembling old flats or lodges

Amenities

  • Wi-Fi (free)
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Wake up calls
  • Housekeeping (daily)
  • Pool
  • Hot tub
  • Spa
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Vending machines
  • Kid-friendly
  • Parking (free)
  • Airport shuttle (free)
  • Not accessible
  • Pet-friendly (free)
  • Air conditioning

Common questions

Is the hotel clean and well-maintained?

The hotel has recurring complaints about cleanliness, with many guests reporting unclean rooms, insect infestations, and poor maintenance issues such as broken AC and leaking ceilings. While some guests praised the property, the overall sentiment on cleanliness is mixed, with more negative feedback than positive.

What are the service quality and staff behavior like at the hotel?

Service quality and staff behavior have been a concern for many guests, with multiple reports of rude and indifferent service. Although there are positive sentiments about service, the negative feedback is significant, indicating potential issues with guest interactions and responsiveness.

Does the hotel offer good dining options or meals?

The hotel offers a restaurant, bar, and 24-hour room service, but the food quality and pricing have been criticized by some guests as low quality and overpriced. While the availability of dining options is a plus, the overall dining experience may not meet all guests' expectations.

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