Rivasa Emerald

Rivasa Emerald, phase 2, Gauravaddo, opp. Art Chamber, Gauravaddo, Calangute, Goa 403516

3.6 · 583 reviews analysed
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Gumo's take

Rivasa Emerald in Goa is a mid-range hotel with a 3.6/5 rating based on 583 Google reviews. It is known for its outdoor pool, 24-hour front desk, and proximity to popular attractions like Calangute Beach and Fort Aguada. While some guests praise the cleanliness of rooms and helpful staff like Priya and Hari, others report significant issues with breakfast quality, bathroom cleanliness, and unresponsive service. The hotel is best suited for budget-conscious travelers who prioritize location and basic amenities over high-end hospitality.

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How guests rate it

Location
75
Facilities
62
Staff & Service
55
Room Comfort & Cleanliness
58

What guests love

  • Good location near major attractions like Calangute Beach and Fort Aguada
  • Outdoor pool and fitness center are well-maintained and appreciated by guests
  • Some guests highlight the helpfulness of specific staff members like Priya and Hari

Worth knowing

  • Breakfast is frequently criticized for poor quality, limited variety, and cold food
  • Bathroom cleanliness is a recurring issue, with many guests reporting unclean conditions and odors
  • Service is inconsistent, with complaints about unresponsive staff, rude behavior, and poor problem resolution
  • Rooms are sometimes described as unclean or poorly maintained, with issues like dirty bed sheets and malfunctioning air conditioning

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Outdoor pool
  • Spa
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator
  • Coffee maker
  • Minibar in some rooms
  • Restaurant
  • Table service
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping
  • Parking (free)
  • Self parking
  • Local shuttle
  • Accessible
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is the breakfast at Rivasa Emerald highly rated?

No, breakfast is frequently criticized for poor quality, limited variety, and cold food, with more negative reviews (27) than positive ones (23).

How is the cleanliness of the hotel and rooms?

Cleanliness has mixed reviews: while some guests praise the cleanliness of rooms, others report unclean conditions, particularly in bathrooms, with recurring issues like odors and uncleanliness.

What are the main amenities available at Rivasa Emerald?

The hotel offers an outdoor pool, 24-hour front desk, free Wi-Fi, a restaurant with room service, a fitness center, spa, and free parking. Some rooms also include kitchenettes, refrigerators, and minibars.

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