Santa Monica Resorte

Santa Monica Resorte, Dr Afonso Rd, Tivai Vaddo, Poriat, Calangute, Goa 403516

3-star property★ 4.0 · 831 reviews analysed
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Gumo's take

Santa Monica Resort in Goa is a mid-range property known for its outdoor pool, proximity to beaches like Calangute and Baga, and generally friendly staff. While many guests praise the cleanliness of the pool and the peaceful atmosphere, others report issues with room maintenance, bathroom hygiene, and inconsistent service. The hotel is most suitable for budget-conscious travelers seeking a basic but comfortable stay near popular Goa attractions.

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How guests rate it

Location
85
Facilities
75
Staff & Service
68
Room Comfort & Cleanliness
62

What guests love

  • Well-maintained and clean outdoor pool, praised by many guests for its upkeep and relaxing environment.
  • Convenient location near major beaches and attractions like Calangute Beach, Baga Beach, and Anjuna Flea Market.
  • Friendly and cooperative staff, with several reviews highlighting polite and helpful service from the front desk and management.

Worth knowing

  • Rooms are often described as old or poorly maintained, with complaints about missing amenities like functioning AC, lack of fridge, and poor ventilation.
  • Bathroom cleanliness is a recurring issue, with multiple guests reporting unpleasant odors, poor hygiene, and lack of basic supplies.
  • Inconsistent service quality, with some guests reporting rude or unresponsive staff, particularly at the front desk and management level.
  • Some amenities are either missing or not as advertised, such as Wi-Fi in certain rooms and limited breakfast options.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Pool
  • Outdoor pool
  • Air conditioning
  • Refrigerator
  • Restaurant
  • Bar
  • Table service
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Private car service (extra charge)
  • Car rental onsite
  • Not accessible
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is the hotel's outdoor pool well-maintained and clean?

Yes, the outdoor pool is well-maintained and clean, with many guests praising its upkeep and relaxing environment.

Are the hotel rooms in good condition and equipped with necessary amenities?

The rooms are often described as old or poorly maintained, with complaints about missing amenities like functioning AC, lack of fridge, and poor ventilation.

How is the service quality at the hotel?

Service quality is mixed; while many guests praise the friendly and cooperative staff, others report inconsistent service, including rude or unresponsive behavior, particularly at the front desk.

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