Super Townhouse by OYO Calangute Formerly Hotel Horizon
no. 9, Super Townhouse by OYO Calangute Formerly Hotel Horizon, Situated at Porbawado, Survey No 198, Sub- Division, Calangute, Goa, 403516
Gumo's take
Super Townhouse by OYO Calangute Formerly Hotel Horizon is a budget-friendly hotel in Goa, offering a laid-back atmosphere with an outdoor pool and proximity to Calangute Beach. While it appeals to travelers seeking affordability and convenience, the property has mixed reviews regarding cleanliness and maintenance. Guests praise the location and some aspects of service, but recurring complaints about room and bathroom hygiene, air conditioning, and inconsistent staff behavior suggest a need for improvement.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 58
- Staff & Service
- 63
- Room Comfort & Cleanliness
- 52
What guests love
- Convenient location within walking distance to Calangute Beach and local markets.
- Outdoor pool, a rare feature in the area, is well-maintained and appreciated by guests.
- Some guests highlight the helpful and polite behavior of specific staff members, such as Mr. Manoj and Ms. Sangitha.
Worth knowing
- Recurring complaints about poor room and bathroom cleanliness, including mold, bad odors, and unhygienic conditions.
- Issues with air conditioning and maintenance, including broken AC remotes and malfunctioning lifts.
- Inconsistent service quality, with reports of rude or unresponsive staff, particularly during late-night check-ins.
- Breakfast and dining experiences are often criticized for poor quality, limited options, and high prices.
Amenities
- Wi-Fi (free)
- Cash
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Parking
- Local shuttle
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Bar
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Kid-friendly
- Outdoor pool
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness and maintenance. There are recurring complaints about poor room and bathroom hygiene, including mold, bad odors, and unhygienic conditions.
How is the service quality at the hotel?
Service quality is inconsistent. While some guests praised specific staff members like Mr. Manoj and Ms. Sangitha for being helpful and polite, others reported rude or unresponsive behavior, especially during late-night check-ins.
Does the hotel have an outdoor pool?
Yes, the hotel has a well-maintained outdoor pool, which is a rare feature in the area and appreciated by guests.
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