The Acacia Hotel & Spa Goa
The Acacia Hotel & Spa Goa, H No. 586/ A, Sequeira Waddo, Candolim Bus Stop Junction, Fort Aguada Rd, Bardez, Candolim, Goa 403515
Gumo's take
The Acacia Hotel & Spa Goa is a 4-star property known for its rooftop restaurant, spa, and indoor pool, offering a relaxed and comfortable stay for families and couples. Guests praise the warm hospitality and cleanliness, particularly highlighting the service from staff like Saurav Kumar and Ashok. While the hotel is conveniently located near popular Goa attractions like Candolim Beach and Fort Aguada, some guests have noted issues with room maintenance and bathroom conditions. Overall, it is a good choice for a peaceful getaway, though some areas require improvement.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 75
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 68
What guests love
- Exceptional service from staff such as Saurav Kumar and Ashok, noted for their helpfulness and attentiveness.
- Positive feedback on the cleanliness and maintenance of the hotel, with many guests appreciating the overall hygiene.
- Well-received dining options, including the rooftop restaurant and bar, which contribute to a warm and relaxed atmosphere.
Worth knowing
- Several guests reported issues with the condition of the rooms, including unpleasant smells when the AC is on and plumbing problems.
- Bathroom quality received a significant number of negative reviews, indicating a need for improvement in this area.
- Limited Jain food options in the dining facilities, which could be a drawback for specific dietary preferences.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Pool
- Indoor pool
- Spa
- Accessible
- Air conditioning
Common questions
What are the main issues guests have reported with the hotel rooms?
Some guests have reported issues with the condition of the rooms, including unpleasant smells when the AC is on and plumbing problems. These concerns were noted in the hotel's limitations and topic-tagged review sentiment under 'Room' and 'Air Conditioning'.
Is the hotel suitable for families, and what amenities are available for them?
Yes, the hotel is kid-friendly and suitable for families. Amenities include a free breakfast buffet, indoor pool, and 24-hour front desk service, making it convenient for family stays.
What are the most praised aspects of the hotel's service and cleanliness?
The hotel is praised for its warm hospitality and cleanliness, particularly the service from staff like Saurav Kumar and Ashok. Guests frequently highlighted the overall hygiene and maintenance of the property in their reviews.
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