The Acacia Hotel & Spa Goa

The Acacia Hotel & Spa Goa, H No. 586/ A, Sequeira Waddo, Candolim Bus Stop Junction, Fort Aguada Rd, Bardez, Candolim, Goa 403515

4-star property 4.0 · 3,284 reviews analysed
The Acacia Hotel & Spa Goa – photo 1
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Gumo's take

The Acacia Hotel & Spa in Goa is a mid-range property known for its rooftop restaurant, spa, and proximity to Candolim Beach. While praised for its helpful and friendly staff and decent breakfast options, the hotel faces recurring issues with room cleanliness, outdated infrastructure, and noise levels due to its location on a busy street. Guests appreciate the indoor pool and spa, but some report problems with maintenance, including broken appliances and poor ventilation. It suits travelers seeking a convenient base in Candolim, though expectations for modern amenities should be tempered.

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How guests rate it

Location
85
Facilities
70
Staff & Service
80
Room Comfort & Cleanliness
62

What guests love

  • Helpful and friendly staff, with several guests specifically mentioning individuals like Ms. Banie, Mr. Chandra K, and Mr. Sanjay for exceptional service.
  • Prime location in Candolim, within walking distance of the beach and local attractions, and praised for accessibility to nearby points of interest.
  • Well-regarded rooftop restaurant and bar with a good breakfast spread and positive reviews about the food quality and ambiance.

Worth knowing

  • Recurring complaints about room cleanliness, including stained linens, mold, and cockroach sightings, with some guests describing the rooms as outdated and in need of renovation.
  • Noise issues due to the hotel's location on a busy road and complaints about poor sound insulation between rooms.
  • Mixed feedback on dining and facilities, with some guests finding the food options limited or overpriced and the pool area underutilized or poorly maintained.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Pool
  • Indoor pool
  • Spa
  • Accessible
  • Air conditioning

Common questions

Is the hotel located near the beach?

Yes, The Acacia Hotel & Spa is located within a 4-minute drive from Candolim Beach, making it a convenient choice for beachgoers.

What are the main issues guests have reported about the hotel rooms?

Guests have reported recurring issues with room cleanliness, including stained linens, mold, and cockroach sightings. Additionally, some rooms are described as outdated and in need of renovation.

Does the hotel have a restaurant or dining options?

Yes, the hotel features a rooftop restaurant and bar with a good breakfast spread. The restaurant has received positive feedback for food quality and ambiance, though some guests found the dining options limited or overpriced.

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