The Goa Courtyard

HQ79+PXJ The Goa Courtyard, St Joseph School Rd, hjgfvyjhtdf, Arpora, Goa 403516

3-star property★ 4.4 · 868 reviews analysed
The Goa Courtyard – photo 1
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Gumo's take

The Goa Courtyard is a mid-range hotel in Goa that offers a mix of amenities including an outdoor pool, spa, and on-site dining. It is marketed as a family-friendly option with spacious rooms and kitchenettes, and it is praised for its location within 11 minutes of Calangute Beach. While some guests highlight the cleanliness of the pool and the friendliness of staff like Mr. Yogesh and Mr. David, others report significant issues with hygiene, including cockroach infestations, unclean rooms, and poor maintenance. The hotel appears to have a polarized reputation, with a strong contingent of positive reviews but a troubling number of one-star reviews citing unhygienic conditions and poor service.

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How guests rate it

Location
75
Facilities
65
Staff & Service
68
Room Comfort & Cleanliness
58

What guests love

  • Positive reviews highlight the cleanliness of the pool and the spacious, modern rooms with good views.
  • Staff members like Mr. Yogesh, Mr. David, and Mr. Ajitesh Sharma are frequently praised for their helpfulness and hospitality.
  • The hotel is one of the few in the area with a 24-hour front desk, restaurant, and spa, making it a convenient option for travelers.

Worth knowing

  • Numerous one-star reviews report severe hygiene issues, including cockroach infestations, bedbugs, and unclean rooms and bathrooms.
  • Service is inconsistent, with complaints about unresponsive staff, poor maintenance, and unmet requests for room changes or repairs.
  • Facility maintenance is a recurring issue, with broken plumbing, non-functional Wi-Fi, and poorly maintained common areas.
  • Location, while convenient to beaches, is criticized for being far from restaurants and shops, requiring transport for basic amenities.

Amenities

  • Pool
  • Spa
  • Parking
  • Wi-Fi
  • Wi-Fi in public areas
  • Front desk
  • Full-service laundry
  • Outdoor pool
  • No hot tub
  • No fitness center
  • Pet-friendly
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast
  • Breakfast buffet
  • Airport shuttle
  • Local shuttle
  • Accessible
  • Air conditioning
  • Kitchen in some rooms

Common questions

Is the hotel clean, and are there any hygiene concerns I should be aware of?

The hotel has mixed reviews regarding cleanliness. While some guests praise the clean pool and modern rooms, others report significant hygiene issues such as cockroach infestations, bedbugs, and unclean rooms and bathrooms.

What amenities are available at The Goa Courtyard?

The hotel offers an outdoor pool, spa, on-site dining, 24-hour front desk, parking, Wi-Fi, laundry services, room service, breakfast buffet, and a bar. Some rooms also include kitchenettes.

How is the service at The Goa Courtyard?

Service is generally praised, with staff like Mr. Yogesh, Mr. David, and Mr. Ajitesh Sharma frequently commended for their helpfulness. However, there are also reports of inconsistent service, unresponsive staff, and poor maintenance.

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