The Golden Crown Hotel & Spa
The Golden Crown Hotel & Spa, Beach Road, 4th Ward, Fatona, Colva, Goa 403708
Gumo's take
The Golden Crown Hotel & Spa in Goa is a 4-star property offering a relaxed retreat with an outdoor pool, 24-hour restaurant, and spa. It is particularly well-suited for families and travelers seeking proximity to Colva Beach, which is just a 5-minute walk away. While the hotel has a strong reputation for its location and some positive aspects like the pool and service from certain staff members (e.g., Mr. Hemant, Mr. Derry, and Abhishek), it also faces recurring complaints about room maintenance, cleanliness, and air conditioning. Guests often highlight the hotel's value for money and convenient amenities, though some report outdated facilities and inconsistent service.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 68
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 62
What guests love
- Convenient location just a 5-minute walk from Colva Beach and other nearby attractions.
- Outdoor pool is frequently praised for its cleanliness and size.
- Some staff members, such as Mr. Hemant and Mr. Derry, are noted for exceptional service and hospitality.
Worth knowing
- Recurring complaints about poor air conditioning and room maintenance, including non-functional fixtures and unclean bathrooms.
- Issues with cleanliness in rooms and common areas, including unclean bedsheets, towels, and water supply problems.
- Inconsistent service from front desk and maintenance staff, with some guests reporting rude or unresponsive behavior.
- Outdated facilities and infrastructure, with some reviews noting the need for renovation.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Massage
- Spa
- Doctor on call
- Accessible
- Accessible parking
- Accessible pool
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Kid-friendly
- Activities for kids
- Outdoor pool
- Parking (free)
- Self parking (free)
- EV charger
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar in some rooms
Common questions
Is the hotel located near Colva Beach?
Yes, The Golden Crown Hotel & Spa is just a 5-minute walk from Colva Beach, making it a convenient choice for beachgoers.
What are the common complaints about the hotel's rooms?
Guests frequently report issues with room maintenance, cleanliness, and air conditioning, including non-functional fixtures, unclean bathrooms, and poor cooling performance.
Does the hotel have a 24-hour restaurant and room service?
Yes, the hotel features a 24-hour restaurant with a dinner buffet and offers 24-hour room service, which is one of the few hotels in the area to provide these services.
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