The Golden Crown Hotel & Spa

The Golden Crown Hotel & Spa, Beach Road, 4th Ward, Fatona, Colva, Goa 403708

4-star property 3.9 · 2,184 reviews analysed
The Golden Crown Hotel & Spa – photo 1
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Gumo's take

The Golden Crown Hotel & Spa in Goa is a 4-star property known for its proximity to Colva Beach and a large outdoor pool that guests frequently praise. While the hotel offers a 24-hour restaurant and a spa, it is often criticized for outdated facilities, inconsistent cleanliness, and poor maintenance of key amenities like air conditioning and bathrooms. Despite these issues, many guests appreciate the warm and helpful staff, particularly in the restaurant and front office, and the hotel remains a popular choice for families and group stays due to its location and basic comforts.

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How guests rate it

Location
85
Facilities
62
Staff & Service
73
Room Comfort & Cleanliness
58

What guests love

  • Convenient location within walking distance to Colva Beach and nearby attractions.
  • Positive feedback on staff hospitality, particularly in the restaurant and front office.
  • Large and well-maintained outdoor pool praised by multiple guests.

Worth knowing

  • Recurring complaints about poor room and bathroom hygiene, including unclean sheets and broken fixtures.
  • Outdated infrastructure with poor air conditioning and weak Wi-Fi performance.
  • Inconsistent food quality and limited breakfast options.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Massage
  • Spa
  • Doctor on call
  • Accessible
  • Accessible parking
  • Accessible pool
  • English
  • Hindi
  • Private bathroom
  • Bathtub
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Parking (free)
  • Self parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Meeting rooms
  • Air conditioning
  • Coffee maker
  • Minibar in some rooms

Common questions

Is the hotel's air conditioning reliable?

No, the hotel's air conditioning is a recurring issue with many guests reporting poor performance. This is a notable limitation based on guest feedback.

How is the cleanliness of the hotel's bathrooms?

The bathrooms have received significant criticism for cleanliness, with many guests reporting unclean sheets and broken fixtures. This is one of the most frequently mentioned limitations of the hotel.

What are the hotel's main strengths for families or group stays?

The hotel is popular for families and groups due to its convenient location near Colva Beach, a large and well-maintained outdoor pool, and warm, helpful staff, particularly in the restaurant and front office.

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