The Porto by Lagom

The Porto by Lagom, 484/43, Vagator Beach Rd, Anjuna, Goa 403509

3.8 · 651 reviews analysed
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Gumo's take

The Porto by Lagom is a mid-range hotel in Goa offering an outdoor pool, a poolside bar, and a restaurant, with a location near popular attractions like Chapora Fort and Vagator Beach. While some guests praise the hotel's location and occasional positive service experiences, the property suffers from recurring issues with cleanliness, including cockroach infestations and foul odors in rooms. The hotel is best suited for budget-conscious travelers who prioritize proximity to beaches and are willing to overlook maintenance and hygiene concerns.

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How guests rate it

Location
72
Facilities
58
Staff & Service
50
Room Comfort & Cleanliness
42

What guests love

  • Good proximity to Vagator Beach and Chapora Fort, with a 5-minute drive to the fort.
  • Some guests report positive service experiences, particularly with staff like Ganesh at the bar and Mr. Balwinder at the front desk.

Worth knowing

  • Recurring reports of cockroach infestations, foul room smells, and poor hygiene in bathrooms and rooms.
  • Inconsistent service quality, with many guests citing rude or unresponsive staff, especially at the front desk.
  • Facility maintenance issues, including broken AC units, non-functional TVs, and poor Wi-Fi connectivity.
  • Breakfast and food quality are frequently criticized as repetitive, unappetizing, or poorly served.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Air conditioning
  • Kitchen
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Doctor on call
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • English
  • Hindi

Common questions

Is The Porto by Lagom pet-friendly, and are there any additional charges?

Yes, The Porto by Lagom is pet-friendly, allowing dogs and cats, but there is an extra charge for this service.

What are the main cleanliness concerns reported by guests at The Porto by Lagom?

Guests have reported recurring issues with cleanliness, including cockroach infestations, foul room smells, and poor hygiene in bathrooms and rooms.

How is the service quality at The Porto by Lagom, and are there any staff members guests have praised?

Service quality is inconsistent, with many guests citing rude or unresponsive staff, especially at the front desk. However, some guests have praised staff like Ganesh at the bar and Mr. Balwinder at the front desk for positive interactions.

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