The Porto by Lagom

The Porto by Lagom, 484/43, Vagator Beach Rd, Anjuna, Goa 403509

★ 3.8 · 656 reviews analysed
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Gumo's take

The Porto by Lagom is a mid-range hotel in Goa offering an outdoor pool, a poolside bar, and a restaurant. While it is praised for its location near popular attractions like Chapora Fort and Vagator Beach, the hotel has mixed reviews regarding cleanliness and service. Some guests highlight the friendly staff and decent amenities, while others report recurring issues with cockroach infestations, poor room maintenance, and unprofessional behavior from the management. It may suit budget-conscious travelers seeking proximity to beaches and local markets, but its inconsistent service and hygiene could deter others.

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How guests rate it

Location
78
Facilities
58
Staff & Service
50
Room Comfort & Cleanliness
42

What guests love

  • Proximity to popular attractions like Chapora Fort and Vagator Beach, with a 5-minute drive to the fort.
  • Outdoor pool and poolside bar, which are positively mentioned in several reviews.
  • Rooms include kitchenettes, a rare feature in the area.

Worth knowing

  • Recurring reports of cockroach infestations and poor hygiene in rooms and bathrooms.
  • Unprofessional and rude behavior from staff, particularly the night manager and receptionist.
  • Rooms and facilities are described as outdated, with broken furniture, poor ventilation, and maintenance issues.
  • Inconsistent food quality and limited breakfast options.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Air conditioning
  • Kitchen
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Doctor on call
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • English
  • Hindi

Common questions

Is The Porto by Lagom pet-friendly, and are there any additional charges?

Yes, The Porto by Lagom is pet-friendly, allowing dogs and cats, but there is an extra charge for this service.

What are the main concerns guests have about the hotel's cleanliness and maintenance?

Guests have reported recurring issues with cockroach infestations, poor hygiene in rooms and bathrooms, and outdated, poorly maintained furniture and facilities.

How is the service at The Porto by Lagom, based on guest reviews?

Service at the hotel has mixed reviews: 155 positive mentions, but also 72 negative comments, with some guests reporting unprofessional and rude behavior from staff, particularly the night manager and receptionist.

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