Townhouse Oak Madgaon Railway Junction

Townhouse Oak Madgaon Railway Junction, Railway Station, Bolshe Cir, near Max Mall, Gogol, Madgaon, Goa, 403601

2.4 · 8 reviews analysed
Townhouse Oak Madgaon Railway Junction – photo 1
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Gumo's take

The Townhouse Oak Madgaon Railway Junction in Goa is a budget-friendly accommodation option that primarily serves travelers looking for a basic place to sleep. While it is praised for its cleanliness and affordability, the hotel falls short in meeting expectations for room comfort, hygiene, and service. Guests have reported significant issues with cleanliness, lack of hot water, and poor maintenance. It is best suited for those with minimal expectations and a tight budget, but not recommended for those seeking a comfortable or well-maintained stay.

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How guests rate it

Location
50
Facilities
38
Staff & Service
35
Room Comfort & Cleanliness
32

What guests love

  • Clean and budget-friendly hotel, as noted by one guest who described it as 'neat and clean.'

Worth knowing

  • Poor hygiene and cleanliness, with multiple reports of dirty bedsheets, stained walls, and unclean washrooms.
  • Lack of hot water in most rooms, despite claims of availability.
  • Unresponsive and uncooperative staff, with a dismissive attitude toward guest concerns.
  • Poor maintenance and infrastructure issues, including a non-functional lift and inadequate facilities like missing plates and spoons in the restaurant.

Amenities

  • Wi-Fi
  • Smoke-free property
  • Kitchen
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Full-service laundry

Common questions

Is the hotel clean and well-maintained?

The hotel is described as clean by some guests, but there are multiple reports of poor hygiene, including dirty bedsheets, stained walls, and unclean washrooms. Maintenance is also lacking, with issues like a non-functional lift.

Does the hotel provide hot water in the rooms?

No, guests have reported that most rooms lack hot water, despite claims of availability. This is a notable issue for those expecting basic comforts.

What kind of service can I expect from the staff?

The staff is described as unresponsive and uncooperative, with a dismissive attitude toward guest concerns. This makes the overall service experience poor.

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