Super Townhouse by OYO Padav Square Gwalior Formerly Hotel Shelter
Super Townhouse by OYO Padav Square Gwalior Formerly Hotel Shelter, Padav, Platform Number 1, near Railway Station, Gwalior, Madhya Pradesh 474002
Gumo's take
Super Townhouse by OYO Padav Square Gwalior Formerly Hotel Shelter is a budget-friendly hotel with a central location, but it is plagued by recurring issues with cleanliness, maintenance, and service. While a few guests praise the location and basic amenities, the majority of reviews highlight poor room conditions, unprofessional staff, and a lack of essential services. The hotel appears to be more suitable for short stays or budget-conscious travelers who prioritize location over comfort and hygiene.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 40
- Staff & Service
- 30
- Room Comfort & Cleanliness
- 35
What guests love
- Central location with good accessibility to public transport and nearby points of interest.
- A few guests noted that the food served in the hotel is decent and reasonably priced.
Worth knowing
- Recurring complaints about poor room cleanliness, including dirty linens, unhygienic bathrooms, and broken fixtures.
- Unprofessional and unhelpful staff behavior, with multiple reports of rude and indifferent service.
- Lack of basic amenities like hot water, toiletries, and functioning room facilities.
- Maintenance issues such as broken furniture, non-functional AC, and poor housekeeping.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Kid-friendly
- Air conditioning in some rooms
- Kitchen
- Restaurant
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Parking (free)
- Local shuttle
Common questions
Is the hotel clean and well-maintained?
The hotel has recurring complaints about cleanliness and maintenance, including dirty linens, unhygienic bathrooms, broken fixtures, and poor housekeeping. Many guests report poor room conditions and lack of essential services.
How is the service quality at the hotel?
Service quality is mixed, with 70 negative mentions and 54 positive ones. Multiple guests report unprofessional and unhelpful staff behavior, including rude and indifferent service, which may affect the overall experience.
What are the nearby attractions and transportation options?
The hotel is centrally located and within walking distance to Rani Laxmi Bai Samadhi Sthal and Baija Taal. It also offers good accessibility to public transport, making it convenient for exploring the city.
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