Ami House

Ami House, 14B ngách 35 Ng. 135 P. Đội Cấn, Ngọc Hà, Hà Nội, Vietnam

4.0 · 87 reviews analysed
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Gumo's take

Ami House in Ha Noi is a budget-friendly accommodation known for its friendly staff, particularly Minh and Tung, who are frequently praised for their helpful and attentive service. The hotel is located in a quiet, convenient area near major attractions like Hoan Kiem Lake and the Old Quarter, though it is slightly removed from the main tourist hub. While many guests appreciate the clean, modern rooms and good value for money, others have raised concerns about cleanliness and maintenance issues, including mold, cockroaches, and poor hygiene in some rooms. Overall, Ami House is best suited for travelers seeking a comfortable and affordable stay with a focus on good service and a central location.

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How guests rate it

Location
82
Facilities
68
Staff & Service
89
Room Comfort & Cleanliness
62

What guests love

  • Highly praised staff, particularly Minh and Tung, for their friendly, helpful, and attentive service.
  • Clean and modern rooms with comfortable beds and good amenities for the price.
  • Convenient location within walking distance to major attractions like Hoan Kiem Lake and the Old Quarter.

Worth knowing

  • Recurring cleanliness issues, including mold, cockroaches, and unclean beds and bathrooms reported in multiple reviews.
  • Some rooms have structural or maintenance problems, such as lack of mirrors, poor isolation, and malfunctioning water systems.
  • Noise from construction or nearby areas affects some guests' experience.

Common questions

What are the main strengths of Ami House in Ha Noi?

Ami House is known for its highly praised staff, particularly Minh and Tung, who provide friendly and attentive service. The hotel also offers clean and modern rooms with good value for money and is conveniently located near major attractions like Hoan Kiem Lake and the Old Quarter.

Are there any common concerns guests have about Ami House?

Some guests have reported recurring cleanliness issues, such as mold, cockroaches, and poor hygiene in certain rooms. Additionally, there are occasional maintenance problems and noise from nearby construction or areas that may affect the stay.

How is the location of Ami House in Ha Noi for tourists?

Ami House is located in a quiet yet convenient area, within walking distance to major attractions like Hoan Kiem Lake, the Old Quarter, the Ho Chi Minh Museum, and the One Pillar Pagoda. It is also a 13-minute walk from the nearest public transit.

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