Hanoian Central Hotel & Spa
Hanoian Central Hotel & Spa, 42 Hàng Cót, Phố cổ Hà Nội, Hoàn Kiếm, Hà Nội 100000, Vietnam
Gumo's take
Hanoian Central Hotel & Spa is a highly-rated accommodation in the heart of Hanoi's Old Quarter, known for its exceptional staff service, convenient location, and clean, comfortable rooms. Guests frequently praise the professionalism and friendliness of staff members like Andrew, Jack, Tiffany, and Elsa, who go above and beyond to assist with bookings, recommendations, and personalized service. The hotel is ideal for travelers seeking a central base to explore Hanoi's attractions, with many noting the ease of walking to nearby markets, restaurants, and cultural sites. While some guests have noted minor issues with room size or maintenance, the overall experience is overwhelmingly positive, with many expressing a desire to return.
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Research this stayHow guests rate it
- Location
- 94
- Facilities
- 82
- Staff & Service
- 95
- Room Comfort & Cleanliness
- 88
What guests love
- Outstanding staff service, with multiple guests highlighting the helpfulness and professionalism of Andrew, Jack, Tiffany, and Elsa.
- Excellent location in the Old Quarter, offering easy access to local attractions, restaurants, and markets.
- Clean and well-maintained rooms, with many guests noting the comfort of the beds and the overall cleanliness.
Worth knowing
- Some guests reported issues with room maintenance, including damp smells, mold, and outdated furnishings.
- A few reviews mentioned noise from nearby streets or construction, affecting the tranquility of the stay.
Amenities
- Wi-Fi (free)
- Credit cards
- Cash
- Bicycle rental (free)
- Babysitting
- Fitness center (extra charge)
- Massage
- Spa
- Not accessible
- Air conditioning
- Minibar
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (extra charge)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Meeting rooms
- English
- Vietnamese
- Private bathroom
- Shower
Common questions
Is the hotel located in a convenient area for exploring Hanoi's attractions?
Yes, Hanoian Central Hotel & Spa is located in the heart of Hanoi's Old Quarter, offering easy access to local attractions, restaurants, and markets like Đồng Xuân Market and Bach Ma Temple.
What do guests say about the service at the hotel?
Guests frequently praise the exceptional service at the hotel, particularly highlighting the professionalism and friendliness of staff members like Andrew, Jack, Tiffany, and Elsa. The service sentiment is overwhelmingly positive, with 637 positive mentions compared to only 10 negative ones.
Are there any issues with the rooms or property that I should be aware of?
Some guests have reported minor issues with room maintenance, such as damp smells, mold, and outdated furnishings. However, the overall cleanliness and comfort of the rooms are still highly praised by many guests.
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