Hanoian Central Hotel & Spa
Hanoian Central Hotel & Spa, 42 Hàng Cót, Phố cổ Hà Nội, Hoàn Kiếm, Hà Nội 100000, Vietnam
Gumo's take
Hanoian Central Hotel & Spa is a highly-rated budget-friendly hotel in the heart of Hanoi's Old Quarter, known for its exceptional service and convenient location. Guests consistently praise the friendly, English-speaking staff, particularly Andrew, Jack, and Elsa, for their helpfulness and professionalism. The hotel is well-suited for travelers seeking a comfortable, centrally located base with easy access to local attractions like the night markets and historical sites. While the rooms are clean and spacious, some guests have noted that the property is in need of modernization and that certain amenities, like the gym and spa, are modest in comparison to the service quality.
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Research this stayHow guests rate it
- Location
- 93
- Facilities
- 76
- Staff & Service
- 95
- Room Comfort & Cleanliness
- 88
What guests love
- Outstanding service from multilingual staff, particularly Andrew, Jack, and Elsa, who are frequently highlighted for their attentiveness and helpfulness.
- Excellent location in the Old Quarter, within walking distance of major attractions like the night markets, Train Street, and historical landmarks.
- Clean, well-maintained rooms with functional amenities, including air conditioning and free Wi-Fi.
Worth knowing
- Some rooms lack external windows or have limited views, and a few guests reported musty odors or maintenance issues.
- Facilities like the gym and spa are basic and not as developed as the service or location.
- Breakfast, while generally praised, has limited options for certain dietary preferences (e.g., vegan or Indian).
Amenities
- Wi-Fi (free)
- Credit cards
- Cash
- Bicycle rental (free)
- Babysitting
- Fitness center (extra charge)
- Massage
- Spa
- Not accessible
- Air conditioning
- Minibar
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (extra charge)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Meeting rooms
- English
- Vietnamese
- Private bathroom
- Shower
Common questions
Is the hotel's location convenient for exploring Hanoi's Old Quarter attractions?
Yes, Hanoian Central Hotel & Spa is located in the heart of Hanoi's Old Quarter and is within walking distance of major attractions like the night markets, Train Street, and historical landmarks such as Bach Ma Temple.
What is the general guest sentiment about the hotel's service?
Guests overwhelmingly praise the hotel's service, with 637 positive mentions and only 10 negative ones. The English-speaking staff, including Andrew, Jack, and Elsa, are frequently highlighted for their helpfulness and professionalism.
Does the hotel offer a fitness center or spa?
Yes, the hotel has a fitness center (for an extra charge) and a modest spa. While these facilities are available, some guests note they are basic compared to the hotel's strong service and location.
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