Hanoi Fiesta Grand Hotel & Spa
Hanoi Fiesta Grand Hotel & Spa, 65 P. Hàng Bè, Hàng Bạc, Hoàn Kiếm, Hà Nội, Vietnam
Gumo's take
Hanoi Fiesta Grand Hotel & Spa is a mid-range hotel in the heart of Hanoi’s Old Quarter, known for its exceptional staff service and convenient location near major attractions like Hoan Kiem Lake and the night market. Guests consistently praise the friendly and proactive front desk and breakfast staff, particularly Anna, Lucky, and Phuong Anh, who are frequently mentioned for their personalized attention. While the rooms are described as clean and comfortable, some note a basic or dated aesthetic. The hotel is ideal for travelers seeking a warm, family-like atmosphere and easy access to the city’s vibrant culture.
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Research this stayHow guests rate it
- Location
- 96
- Facilities
- 78
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 82
What guests love
- Outstanding staff service, with multiple reviews highlighting specific staff members like Anna, Lucky, and Phuong Anh for their attentiveness and helpfulness.
- Strategic location in the Old Quarter, within walking distance to Hoan Kiem Lake, night markets, and local food spots.
- Clean and comfortable rooms, with many guests noting the cleanliness of the bathrooms and beds.
Worth knowing
- Some rooms are described as basic or dated, with limited modern amenities and a few complaints about the lack of window views in certain room types.
- Breakfast variety is occasionally criticized as limited or repetitive, especially for vegetarian guests.
- A few guests noted issues with soundproofing and room size, particularly in rooms without windows.
Amenities
- Spa
- Breakfast
- Wi-Fi
- Air conditioning
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Cash
- Activities
- Bicycle rental
- Watercraft rental
- No pools
- No hot tub
- Parking
- Self parking
- Valet parking
- Airport shuttle
- Local shuttle
- Accessible
- Accessible elevator
- No pets
- Kitchen in some rooms
- Refrigerator
- Microwave in some rooms
- Coffee maker in some rooms
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast buffet
- Front desk
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping
- No fitness center
- Massage
- Hair salon
- Cantonese
- English
- Vietnamese
- Private bathroom
- Shower
- Energy conservation program
- Energy use audited by an independent organization
- Energy from carbon-free sources
- Energy-efficient heating and cooling systems
- Energy-efficient lighting
- Energy-saving thermostats
- Recycling program
- Food waste reduction program
- Donates and composts excess food
- Soap and toiletry donation program
- Safely handles hazardous substances
- Safely disposes of electronics, batteries, and lightbulbs
- Refillable toiletry containers
- Water bottle filling stations
- Compostable food containers and cutlery
- No Styrofoam food containers
- No single-use plastic water bottles or straws
- Water use audited by an independent organization
- Water-efficient faucets, toilets, and showers
- Towel and linen reuse program
- Responsible purchasing policy
- Organic food and beverages
- Locally sourced food and beverages
- Responsibly sourced seafood
- Organic cage-free eggs
- Vegetarian and vegan meals
- Eco-friendly toiletries
Common questions
Is the hotel located near major attractions in Hanoi?
Yes, Hanoi Fiesta Grand Hotel & Spa is located in the heart of Hanoi’s Old Quarter and is within walking distance to major attractions like Hoan Kiem Lake and the night market.
What do guests say about the hotel staff?
Guests consistently praise the friendly and proactive front desk and breakfast staff, particularly Anna, Lucky, and Phuong Anh, for their personalized attention and exceptional service.
Are the rooms modern and spacious?
The rooms are described as clean and comfortable, but some are noted as basic or dated. A few guests also mentioned issues with soundproofing and limited space, especially in rooms without windows.
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