Hanoi House Hotel & Travel, Hanoi
Hanoi House Hotel & Travel, Hanoi, 85 Mã Mây, Phố cổ Hà Nội, Hoàn Kiếm, Hà Nội, Vietnam
Gumo's take
Hanoi House Hotel & Travel is a mid-range hotel in the heart of Hanoi's Old Quarter, known for its friendly service, convenient location, and complimentary breakfast. It appeals to both budget-conscious travelers and those seeking a central base to explore Hanoi's cultural and culinary attractions. Guests frequently praise the staff's helpfulness and the hotel's proximity to landmarks like Hoàn Kiếm Lake and Thang Long Water Puppet Theatre. While the rooms are generally clean and spacious, some guests have noted issues with outdated facilities and occasional noise from nearby construction or traffic.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 68
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 72
What guests love
- Friendly and attentive staff who are known for their helpfulness and responsiveness to guest needs.
- Excellent location in the Old Quarter, within walking distance of major attractions like Hoàn Kiếm Lake and Beer Street.
- Complimentary breakfast with a variety of local and Western options, praised by many guests as one of the best in the area.
Worth knowing
- Some rooms are outdated and may lack modern comforts, with reports of noisy air conditioning and poor drainage in bathrooms.
- Noise from nearby construction or street activity can disrupt sleep, particularly in balcony-facing rooms.
- A few guests have reported issues with tour packages and overcharging for extras, suggesting caution when booking through the hotel.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Bicycle rental (extra charge)
- Watercraft rental (extra charge)
- Kid-friendly
- Babysitting
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Air conditioning
- Restaurant
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Massage
- Spa
- Not accessible
- English
- Vietnamese
Common questions
Is breakfast included at Hanoi House Hotel & Travel?
Yes, complimentary breakfast is included and features a variety of local and Western options, which guests have praised as one of the best in the area.
How is the location of Hanoi House Hotel & Travel for exploring Hanoi?
The hotel is located in the heart of Hanoi's Old Quarter, within walking distance of major attractions like Hoàn Kiếm Lake, Beer Street, and the Thang Long Water Puppet Theatre, making it very convenient for exploring the city.
Are the rooms at Hanoi House Hotel & Travel modern and quiet?
While the rooms are generally clean and spacious, some guests have noted that they can be outdated and may lack modern comforts. Additionally, noise from nearby construction or traffic can be an issue, especially in rooms facing the street or with balconies.
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