Hanoi Sunshine Hotel
Hanoi Sunshine Hotel, 18 P. Hàng Hòm, Phố cổ Hà Nội, Hoàn Kiếm, Hà Nội 100000, Vietnam
Gumo's take
Hanoi Sunshine Hotel is a budget-friendly accommodation located in the heart of Hanoi's Old Quarter, known for its friendly and helpful staff and convenient location for exploring the city. Many guests praise the cleanliness and comfort of the rooms, as well as the included breakfast and helpful local recommendations. However, some guests have reported issues with inconsistent service, misleading bookings, and occasional problems with room quality and amenities.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 62
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 68
What guests love
- Friendly and helpful staff who often go above and beyond to assist guests with local recommendations and travel arrangements.
- Convenient location in the Old Quarter, ideal for exploring Hanoi's main attractions and dining options.
- Clean and comfortable rooms with good air conditioning, especially appreciated by light sleepers.
Worth knowing
- Some guests reported misleading or fraudulent booking practices, including being redirected to different hotels with poor conditions.
- Issues with room quality and amenities, such as lack of hot water, dirty rooms, and malfunctioning fixtures.
- Noise and safety concerns, including reports of attempted break-ins and general noise from the city center location.
- Inconsistent service from staff, with some guests describing unhelpful or unprofessional behavior from certain employees.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Cash
- Parking
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Restaurant
- Breakfast (free)
- Bicycle rental (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
Common questions
Is breakfast included at Hanoi Sunshine Hotel?
Yes, breakfast is included at Hanoi Sunshine Hotel and is praised by guests for being a positive aspect of their stay.
What are the main concerns regarding the hotel's service?
Some guests have reported inconsistent service, with a few describing unhelpful or unprofessional behavior from certain staff members, although overall service sentiment remains mostly positive.
How is the cleanliness of the hotel rated?
The cleanliness of Hanoi Sunshine Hotel is largely praised, with 9 positive reviews and only 1 negative review regarding this aspect.
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