Le Grand Hotel Hanoi
Le Grand Hotel Hanoi, 1b9 Đầm Trấu, Hồng Hà, Hà Nội, Vietnam
Gumo's take
Le Grand Hotel Hanoi is a budget-friendly accommodation option that offers clean, basic rooms and a quiet atmosphere, making it ideal for travelers seeking affordability and a peaceful stay. It is particularly appreciated for its friendly and helpful staff, who often go above and beyond to assist guests. While the hotel is not centrally located, it is within a reasonable distance to major attractions like Hoàn Kiếm Lake and the National Museum of Vietnamese History. Guests frequently highlight the value for money, with many noting the availability of free amenities like tea, coffee, and soft drinks in the room. However, the hotel's older infrastructure and occasional service inconsistencies may not suit those expecting luxury or seamless service.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 65
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 72
What guests love
- Clean and reasonably sized rooms with basic amenities like air conditioning, Netflix, and free drinks
- Friendly and helpful staff, with several guests noting exceptional service and assistance with local recommendations
- Good value for money, with many guests emphasizing the affordability and comfort for the price
Worth knowing
- Some rooms are described as old or outdated, with issues like gaps in doors, poor lighting, and construction noise
- Inconsistent service from front desk staff, with reports of unfriendly or dismissive behavior from certain employees
- Location is a bit removed from the city center, requiring taxis or Grab for access to main attractions
- Occasional issues with room cleanliness and maintenance, including reports of smelly showers and poor sound insulation
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Airport shuttle (extra charge)
- Air conditioning
- Restaurant
- Kid-friendly
Common questions
Is the hotel located near major attractions in Hanoi?
Le Grand Hotel Hanoi is within a reasonable distance to major attractions like Hoàn Kiếm Lake and the National Museum of Vietnamese History, which is a 6-minute drive away. However, it is not centrally located and may require a taxi or Grab for access to main attractions.
What kind of service can I expect from the hotel staff?
The hotel is known for its friendly and helpful staff, with many guests noting exceptional service and assistance with local recommendations. However, there are occasional reports of inconsistent service from front desk staff, including some instances of unfriendly behavior.
Does the hotel offer free amenities in the rooms?
Yes, the hotel offers free amenities in the rooms, including tea, coffee, and soft drinks. Rooms also feature air conditioning, Netflix, and free Wi-Fi, making it a good value for money option.
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