San Grand Hotel
San Grand Hotel, 2 Ng. Cầu Gỗ, Phố cổ Hà Nội, Hoàn Kiếm, Hà Nội 10000, Vietnam
Gumo's take
San Grand Hotel in Hanoi is a refined, upmarket hotel known for its exceptional service and convenient location in the Old Quarter. Guests consistently praise the staff for their attentiveness, kindness, and willingness to go above and beyond, with several reviews highlighting individuals like Ruby, Susan, and Emma for their outstanding support. The hotel offers a rooftop terrace bar with a unique Avengers theme and panoramic views of Hoàn Kiêm Lake, making it a popular spot for both relaxation and socializing. While the rooms are described as small, they are clean and comfortable, and the breakfast is frequently noted as excellent with a wide variety of options. Ideal for travelers seeking a personalized, high-service experience in a central location.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 85
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 88
What guests love
- Outstanding staff service, with multiple reviews highlighting specific staff members for their kindness and helpfulness.
- Excellent breakfast with a wide variety of local and Western options, often praised for its quality and view.
- Prime location in the Old Quarter, close to Hoàn Kiêm Lake and major attractions, with many guests noting the convenience.
Worth knowing
- Rooms are generally described as small, with some guests finding them cramped, especially for families or those with luggage.
- Some reports of inconsistent Wi-Fi performance and thin room doors leading to noise issues.
- A few guests noted minor maintenance issues, such as clogged toilets or malfunctioning air conditioners.
Common questions
Is the San Grand Hotel located in a convenient area for sightseeing?
Yes, the hotel is located in the Old Quarter of Hanoi, close to Hoàn Kiêm Lake and major attractions, making it a convenient base for exploring the city.
What are the room sizes like at San Grand Hotel?
The rooms are described as small and some guests found them cramped, especially for families or those with luggage, but they are clean and comfortable overall.
What do guests say about the breakfast at San Grand Hotel?
Guests frequently praise the breakfast for being excellent, with a wide variety of local and Western options, and many appreciate the quality and the view from the dining area.
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