The Urban Quarter Hanoi

The Urban Quarter Hanoi, 24 Đ. Lê Duẩn, Văn Miếu - Quốc Tử Giám, Hà Nội 11518, Vietnam

4.7 · 93 reviews analysed
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Gumo's take

The Urban Quarter Hanoi is a budget-friendly, family-run hotel known for its warm hospitality, clean rooms, and convenient location near Hanoi’s Old Quarter and Train Street. Guests frequently praise the staff’s kindness and helpfulness, the modern and comfortable rooms, and the tasty breakfast options. While some rooms are small or lack windows, the hotel is particularly well-suited for travelers seeking a cozy base in a lively neighborhood.

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How guests rate it

Location
92
Facilities
82
Staff & Service
94
Room Comfort & Cleanliness
88

What guests love

  • Staff are consistently described as friendly, helpful, and attentive, with several guests noting specific individuals like Hung and Long for their exceptional service.
  • Rooms are praised for being clean, modern, and comfortable, with many guests highlighting the quality of the beds and pillows.
  • Breakfast is a standout feature, with guests frequently mentioning the variety and quality of the food, including made-to-order options like chicken fried rice and club sandwiches.

Worth knowing

  • Some rooms lack windows or natural light, and a few guests reported mold or minor cleanliness issues in bathrooms.
  • A few guests noted noise from the street or thin walls, suggesting earplugs may be necessary for light sleepers.

Common questions

What are the key strengths of The Urban Quarter Hanoi?

The Urban Quarter Hanoi is praised for its friendly and helpful staff, clean and modern rooms, and tasty breakfast options. Guests often highlight the kindness of staff members like Hung and Long, as well as the comfort of the beds and pillows.

Are there any limitations or potential issues with the hotel?

Some rooms lack windows or natural light, and a few guests reported minor issues like mold or noise from the street. Thin walls may also make the hotel noisy for light sleepers, so earplugs might be recommended.

What kind of breakfast options are available at the hotel?

Breakfast is a standout feature, with guests frequently mentioning made-to-order options like chicken fried rice and club sandwiches. The variety and quality of the food are consistently praised by visitors.

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