Collection O Haldwani Bus Station Formerly Cosy stay
Opposit, Collection O Haldwani Bus Station Formerly Cosy stay, satyanaryan mandir, Plot no 101, Kaladhungi Rd, Badripura, Rampur, Haldwani, Uttarakhand 263139
Gumo's take
Collection O Haldwani Bus Station Formerly Cosy stay is a budget-friendly hotel that offers a mix of positive and negative guest experiences. While many praise the cleanliness of rooms, friendly staff, and good service, especially from the property manager Heera Singh Mehta, others report issues with room maintenance, cleanliness, and unresponsive staff. It is best suited for budget-conscious travelers who prioritize affordability and are willing to overlook occasional shortcomings for a decent stay in a central location.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 65
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 68
What guests love
- Clean and comfortable rooms, as noted in multiple 5-star reviews.
- Friendly and helpful staff, particularly the property manager Heera Singh Mehta, who is frequently praised for his behavior and service.
- Good value for money, with several guests mentioning it as a budget-friendly option.
Worth knowing
- Issues with room maintenance and cleanliness, including reports of dirty floors, unhygienic bathrooms, and non-functional AC units.
- Unresponsive or unprofessional staff in some cases, with complaints about poor customer service and lack of assistance.
- Some guests found the property to be more of a lodge than a hotel, with narrow alleys and limited parking space.
Amenities
- Wi-Fi (free)
- Cash
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Parking
- Air conditioning
- Kitchen
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reports on cleanliness. While many guests praise the clean and comfortable rooms, others have reported issues such as dirty floors and unhygienic bathrooms. Overall, the cleanliness is generally positive but not consistently guaranteed.
How is the service at the hotel?
The service is largely praised, especially by guests who highlight the friendly and helpful staff, particularly the property manager Heera Singh Mehta. However, there are a few complaints about unresponsive or unprofessional staff, so the service experience may vary.
Is the hotel suitable for budget travelers?
Yes, the hotel is best suited for budget-conscious travelers. It is frequently described as a good value for money option, with many guests noting its affordability and basic amenities like free Wi-Fi, 24-hour front desk, and parking.
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