Five Elements Hotels - Haldwani (Goldleaf)
Five Elements Hotels - Haldwani (Goldleaf), Bareilly - Nainital Rd, Brij Vihar, RAOD, Bhotia Parao, Haldwani, Uttarakhand 263139
Gumo's take
Five Elements Hotels - Haldwani (Goldleaf) is a mid-range hotel known for its warm hospitality, clean rooms, and excellent dining experiences. The hotel is particularly praised for its attentive staff, especially Mr. Chandan and Ms. Payal, who are frequently highlighted for their professionalism and kindness. Guests appreciate the comfortable and well-maintained rooms, though some note the rooms are on the smaller side. The hotel is well-located for exploring nearby attractions like Nainital Lake and Bhimtal Lake, and its rooftop dining and breakfast options are a major highlight. While the property is not without minor issues, the overall guest experience is overwhelmingly positive.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 82
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional staff service, especially from Mr. Chandan and Ms. Payal, who are frequently praised for their professionalism and hospitality.
- High-quality dining experiences, with guests raving about the food and restaurant service.
- Clean and well-maintained rooms, with many reviews highlighting the comfort and cleanliness.
Worth knowing
- Some guests reported issues with bathroom cleanliness and functionality, including broken fixtures and unclean towels.
- A few reviews mentioned problems with Wi-Fi reliability and hot water supply in the mornings.
- A small number of guests noted uncooperative or rude behavior from certain staff members, particularly at the reception.
Common questions
What do guests say about the service at Five Elements Hotels - Haldwani (Goldleaf)?
Guests frequently praise the service, especially from Mr. Chandan and Ms. Payal, who are noted for their professionalism and hospitality. Overall, the service receives a very positive sentiment with 81 positive mentions and only 8 negative ones.
Are the rooms at Five Elements Hotels - Haldwani (Goldleaf) clean and well-maintained?
Yes, the rooms are generally considered clean and well-maintained, with many guests highlighting their comfort and cleanliness. However, a few reviews mention that the rooms are on the smaller side.
What are the common complaints about the hotel's bathrooms?
Some guests have reported issues with bathroom cleanliness and functionality, including broken fixtures and unclean towels. The sentiment for bathrooms is notably negative, with 9 negative mentions compared to only 3 positive ones.
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