Bay Hotel Ho Chi Minh

Bay Hotel Ho Chi Minh, 7 Ngô Văn Năm, Sài Gòn, Hồ Chí Minh 700000, Vietnam

4.1 · 2,201 reviews analysed
Bay Hotel Ho Chi Minh – photo 1
Bay Hotel Ho Chi Minh – photo 2
Bay Hotel Ho Chi Minh – photo 3
Bay Hotel Ho Chi Minh – photo 4

Gumo's take

Bay Hotel Ho Chi Minh is a modern, value-for-money hotel in the heart of District 1, known for its attentive staff, rooftop pool and bar, and convenient location near restaurants and attractions. Guests frequently praise the friendly and helpful service, especially from named staff like Helen, Chip, and Vincent. While the hotel receives high marks for location and service, some guests have noted issues with room cleanliness, outdated facilities, and inconsistent maintenance of amenities like air conditioning and pool cleanliness.

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How guests rate it

Location
92
Facilities
70
Staff & Service
88
Room Comfort & Cleanliness
72

What guests love

  • Highly praised staff service, with many guests mentioning specific staff members for their friendliness and helpfulness.
  • Excellent location in District 1, close to restaurants, shopping, and tourist attractions.
  • Rooftop pool and bar with great views of the city and Saigon River.

Worth knowing

  • Some guests reported issues with room cleanliness, including mold, outdated carpets, and poor maintenance of air conditioning.
  • Facilities like the rooftop pool and bar were occasionally described as under-maintained or not as pictured online.
  • Rooms are often described as small or lacking in ventilation, with some guests receiving rooms without windows or views as advertised.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Cash
  • Kid-friendly
  • Pool
  • Outdoor pool
  • Adult-only pool
  • Hot tub
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Air conditioning
  • Coffee maker in some rooms
  • Minibar
  • Restaurant
  • Bar
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Housekeeping
  • Parking (free)
  • Self parking (extra charge)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Meeting rooms
  • Cantonese
  • English
  • Vietnamese
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel located in a convenient area for tourists?

Yes, Bay Hotel Ho Chi Minh is located in the heart of District 1, known for its convenient access to restaurants, shopping, and tourist attractions.

What are the main guest concerns about the hotel's rooms?

Some guests have reported issues with room cleanliness, outdated facilities, and poor maintenance of amenities like air conditioning. Rooms are also often described as small or lacking in ventilation.

Does the hotel have a rooftop pool and bar?

Yes, the hotel features a rooftop pool and bar with great views of the city and Saigon River, though some guests have noted occasional maintenance issues with these facilities.

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