Lotte Hotel Saigon
Lotte Hotel Saigon, 2A-4A Tôn Đức Thắng, Phường, Sài Gòn, Hồ Chí Minh 700000, Vietnam
Gumo's take
Lotte Hotel Saigon is a high-end hotel in Ho Chi Minh City, known for its exceptional service, prime location along the Saigon River, and well-maintained facilities. Guests frequently praise the staff for their attentiveness and kindness, with several reviews highlighting specific employees like Veronica, Nabie, and Pinky for their outstanding hospitality. The hotel features a large outdoor pool, a fitness center, and multiple dining options, including a popular breakfast and dinner buffet. While the rooms are noted as slightly dated in some reviews, the cleanliness and comfort are consistently praised. Ideal for both business and leisure travelers, the hotel is within walking distance of major attractions like the Bitexco Financial Tower and Notre Dame Cathedral.
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Research this stayHow guests rate it
- Location
- 91
- Facilities
- 85
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Outstanding staff service, with multiple reviews highlighting specific employees for their professionalism and kindness.
- Excellent breakfast and dining options, including a highly praised dinner buffet and upmarket restaurant.
- Prime location along the Saigon River, within walking distance of major landmarks and attractions.
Worth knowing
- Some guests noted that the rooms and bathrooms are dated, with outdated fixtures and lighting.
- A few reviews mentioned issues with noise from nearby areas, such as a lounge, affecting room quietness.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Pool
- Outdoor pool
- Adult-only pool
- Wading pool
- Lifeguard
- Hot tub
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Business center
- Meeting rooms
- English
- Japanese
- Korean
- Vietnamese
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Turndown service
- Parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Air conditioning
- Refrigerator
- Minibar
Common questions
What are the key strengths of Lotte Hotel Saigon?
Lotte Hotel Saigon is known for its outstanding staff service, with many guests praising specific employees for their kindness and professionalism. The hotel also offers excellent dining options, including a highly praised breakfast and dinner buffet, and is located along the Saigon River, within walking distance of major attractions like the Bitexco Financial Tower and Notre Dame Cathedral.
Are the rooms at Lotte Hotel Saigon modern and up to date?
Some guests have noted that the rooms and bathrooms are slightly dated, with outdated fixtures and lighting. However, the cleanliness and comfort of the rooms are consistently praised in reviews.
What amenities are available for fitness and wellness at the hotel?
Lotte Hotel Saigon features a free fitness center with elliptical machines, treadmills, weight machines, and free weights. Additionally, the hotel offers a spa, sauna, and massage services for guests interested in wellness and relaxation.
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