Grand Hotel Beau-Rivage

Grand Hotel Beau-Rivage, Höheweg 211, 3800 Interlaken, Switzerland

4.1 · 1,354 reviews analysed
Grand Hotel Beau-Rivage – photo 1
Grand Hotel Beau-Rivage – photo 2
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Grand Hotel Beau-Rivage – photo 4

Gumo's take

Grand Hotel Beau-Rivage is a historic, neoclassical-style hotel in Interlaken known for its elegant ambiance, mountain views, and warm hospitality. It is particularly praised for its friendly and attentive staff, excellent breakfast, and convenient location near the train station and local attractions. While the hotel retains a vintage charm, some guests note that the rooms and facilities are dated, and the lack of air conditioning can be a drawback during warmer months. It is ideal for travelers seeking a classic Swiss experience with a focus on service and location.

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How guests rate it

Location
92
Facilities
68
Staff & Service
88
Room Comfort & Cleanliness
72

What guests love

  • Exceptional staff service, with many guests praising the friendliness, helpfulness, and professionalism of the team, including specific mentions of the concierge Luc and bartender Humberto.
  • Excellent breakfast with a diverse menu, including options for vegetarians and international guests.
  • Prime location within walking distance of the train station and central Interlaken, offering easy access to hiking, shopping, and sightseeing.

Worth knowing

  • Rooms are described as outdated, with some guests noting old furniture, lack of air conditioning, and issues with cleanliness or maintenance.
  • Facilities such as the dining and bar are occasionally criticized for poor quality or limited options, particularly in the evenings.
  • Some guests reported issues with noise, poor soundproofing, and uncomfortable room temperatures during summer months.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Indoor pool
  • Parking (extra charge)
  • Self parking (extra charge)
  • Valet parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Meeting rooms
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Refrigerator
  • Coffee maker in some rooms
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (extra charge)
  • Massage
  • Sauna
  • Spa
  • Not accessible
  • Accessible parking
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish
  • Private bathroom
  • Bathtub in some rooms
  • Shower in some rooms

Common questions

Does the hotel have air conditioning in the rooms?

No, the hotel does not have air conditioning in the rooms, which some guests have noted as a drawback during warmer months.

What are the key strengths of the hotel's service and staff?

The hotel is highly praised for its exceptional staff service, with many guests highlighting the friendliness, helpfulness, and professionalism of the team, including specific mentions of the concierge Luc and bartender Humberto.

Is the hotel's breakfast worth mentioning, and are there vegetarian options available?

Yes, the breakfast is excellent with a diverse menu, and it includes options for vegetarians and international guests, making it a popular highlight among travelers.

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