Victoria-Jungfrau Grand Hotel & Spa
Victoria-Jungfrau Grand Hotel & Spa, Höheweg 41, 3800 Interlaken, Switzerland
Gumo's take
The Victoria-Jungfrau Grand Hotel & Spa is a historic 5-star hotel in Interlaken, Switzerland, known for its elegant Belle Époque architecture, expansive 5,500-square-meter Spa Nescens, and prime location between two lakes with mountain views. It is ideal for travelers seeking luxury, wellness, and adventure, with easy access to the Jungfrau summit and activities like paragliding and hiking. While the hotel offers a peaceful retreat with top-notch amenities, some guests note that the experience can vary depending on timing and room allocation.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Stunning mountain and lake views from many rooms and public areas
- World-class Spa Nescens with a wide range of treatments and large indoor and outdoor pools
- Excellent dining options, including Radius by Stefan Beer and Sapori for Italian cuisine
- Historic and elegant ambiance with a mix of traditional and modern design
- Central location with easy access to Interlaken’s attractions and adventure activities
Worth knowing
- Some rooms may feel basic or outdated compared to other Swiss luxury hotels
- Service can be inconsistent, with reports of slow or perfunctory service at times
- Minor issues like mold or maintenance problems have been reported in some rooms
- The outdoor saltwater jacuzzi is popular and can be crowded, suggesting a need for expansion
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Game room
- Kid-friendly
- Indoor pool
- Hot tub
- Fitness center
- Sauna
- Spa
- Hair salon
- Business center
- Air conditioning
- Minibar
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast
- Breakfast buffet
- Front desk (24 hour)
- Concierge
- Full-service laundry
- Housekeeping (daily)
- Turndown service
- Parking
- Valet parking
- Airport shuttle (extra charge)
- Accessible
- Pet-friendly
Common questions
Does the Victoria-Jungfrau Grand Hotel & Spa have a spa, and what features does it include?
Yes, the hotel features the expansive 5,500-square-meter Spa Nescens, which includes a wide range of treatments, large indoor and outdoor pools, a hot tub, sauna, and a hair salon.
Is the hotel suitable for families with children?
Yes, the hotel is kid-friendly and offers amenities such as a game room, indoor pool, and hot tub, making it suitable for families with children.
Are there dining options available at the hotel?
Yes, the hotel offers excellent dining options including Radius by Stefan Beer and Sapori, which specializes in Italian cuisine.
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