Clarion Bella Casa Hotel
Clarion Bella Casa Hotel, 1, Ashram Marg, Tonk Road, Choti Chopad, Chandrakala Colony, Durgapura, Jaipur, Rajasthan 302018
Gumo's take
Clarion Bella Casa Hotel in Jaipur is a 4-star property known for its rooftop pool, spa, and proximity to the airport. It appeals to both leisure and business travelers, with a focus on comfort and convenience. Guests frequently praise the service, particularly staff like Anjali and Mr. Upendra Nayak, and the ambiance of the Zodiac Restaurant. However, recurring complaints about cleanliness, room maintenance, and inconsistent service quality suggest that while the hotel has strong points, it also has notable areas for improvement.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 72
- Staff & Service
- 76
- Room Comfort & Cleanliness
- 68
What guests love
- Highly praised service from specific staff members like Anjali and Mr. Upendra Nayak, who are noted for their professionalism and helpfulness.
- Zodiac Restaurant is frequently highlighted for its ambiance, food quality, and service, with live music adding to the experience.
- Convenient location near Jaipur International Airport and major attractions like Jawahar Kala Kendra.
Worth knowing
- Recurring complaints about poor room cleanliness, including old and dirty fixtures, stained sheets, and malfunctioning air conditioning.
- Inconsistent dining experiences, with some guests reporting cold, bland food and slow service at the restaurant and room service.
- Issues with hotel maintenance, including broken room amenities, poor Wi-Fi connectivity, and a rooftop nightclub that causes noise disturbances.
- Some guests reported unprofessional behavior from staff, including poor communication, unresponsiveness, and a lack of concern for guest needs.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- EV charger
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Outdoor pool
- Fitness center
- Spa
- Hair salon
- Business center
- Air conditioning
Common questions
Is there a restaurant on-site, and what do guests say about it?
Yes, the hotel has a restaurant called Zodiac Restaurant, which is frequently praised for its ambiance, food quality, and service. Some guests also mention live music enhancing the dining experience, though there are occasional complaints about inconsistent food quality and slow service.
What are the main issues guests have reported with the hotel?
Guests have reported recurring issues with room cleanliness, including old fixtures, stained sheets, and malfunctioning air conditioning. There are also complaints about inconsistent dining experiences and hotel maintenance problems, such as broken amenities and poor Wi-Fi connectivity.
How close is the hotel to Jaipur International Airport?
Clarion Bella Casa Hotel is just a 7-minute drive from Jaipur International Airport, making it a convenient option for travelers who prioritize proximity to the airport.
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