El Dorado Hotel
El Dorado Hotel, Prime B, 26, Govind Marg, Gurunanakpura, Raja Park, Jaipur, Rajasthan 302017
Gumo's take
El Dorado Hotel in Jaipur is a mid-range property with mixed guest experiences. While some guests praise the spacious rooms and rooftop views, others report significant issues with cleanliness, maintenance, and service. The hotel is located near major attractions like the City Palace and Jantar Mantar, but its reputation is marred by recurring complaints about unresponsive staff, poor hygiene, and broken amenities. It may suit budget-conscious travelers seeking proximity to Jaipur's landmarks, but only if they are prepared for inconsistent service.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 55
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 50
What guests love
- Proximity to major attractions like the City Palace and Jantar Mantar
- Some guests report spacious rooms and a rooftop club with nice views
- Basic amenities like Wi-Fi, breakfast, and parking are available
Worth knowing
- Frequent complaints about poor hygiene, broken room fixtures (e.g., no shower heads, damaged toilets), and unclean rooms
- Staff unresponsiveness and poor service, including delayed breakfast and failure to address guest complaints
- Issues with booking and check-in, including last-minute cancellations and denial of reservations
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Parking
- Local shuttle
- Air conditioning
- Refrigerator in some rooms
- Microwave in some rooms
- Coffee maker in some rooms
- Minibar in some rooms
- Room service
- Breakfast (free)
- Private bathroom in some rooms
- Bathtub in some rooms
- Shower
Common questions
Is the hotel's breakfast service reliable?
No, the hotel's breakfast service has been reported as unreliable. Guests have noted issues such as delayed breakfast and unresponsive staff handling meal services.
How is the condition of the bathrooms in the hotel?
The condition of the bathrooms has been a significant concern for guests. There are six negative reports about bathroom hygiene and broken fixtures, such as damaged toilets and missing shower heads.
How is the staff service at El Dorado Hotel?
Staff service at the hotel is mixed. While there are some positive reports, there are also notable complaints about unresponsiveness, poor service, and failure to address guest concerns promptly.
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