Four Points by Sheraton Jaipur, City Square

Four Points by Sheraton Jaipur, City Square, City Square, Tonk Rd, Kirti Nagar, Vasundhara Colony, Gopal Pura Mode, Jaipur, Rajasthan 302018

4.1 · 6,574 reviews analysed
Four Points by Sheraton Jaipur, City Square – photo 1
Four Points by Sheraton Jaipur, City Square – photo 2
Four Points by Sheraton Jaipur, City Square – photo 3
Four Points by Sheraton Jaipur, City Square – photo 4

Gumo's take

Four Points by Sheraton Jaipur, City Square is a mid-range hotel offering contemporary accommodations, a spa, and dining options in a convenient location near the airport and city attractions. While some guests praise its spacious rooms, cleanliness, and friendly staff, others highlight recurring issues with outdated facilities, poor maintenance, and inconsistent service. The hotel is best suited for budget-conscious travelers or those prioritizing location over luxury, though its performance is mixed and falls short of the brand's expected standards.

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How guests rate it

Location
82
Facilities
58
Staff & Service
67
Room Comfort & Cleanliness
62

What guests love

  • Spacious and clean rooms with modern amenities, as noted by several guests.
  • Convenient location near the airport and within 20-30 minutes of Jaipur's main attractions.
  • Friendly and helpful staff in some departments, particularly at the front desk and restaurant.

Worth knowing

  • Outdated and poorly maintained facilities, including broken fixtures, mold, and worn-out carpets.
  • Inconsistent service quality, with reports of unresponsive staff, poor communication, and unmet guest requests.
  • Issues with food quality and variety, including overly spicy dishes and bland buffets.
  • Rooms often lack views and suffer from poor lighting, uncomfortable beds, and stale odors.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower in some rooms
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Boutique shopping
  • Kid-friendly
  • Outdoor pool
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Local shuttle
  • Not accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Business center
  • Meeting rooms
  • Air conditioning
  • Coffee maker
  • Minibar

Common questions

Is the hotel's location convenient for travelers arriving at the airport or visiting Jaipur's main attractions?

Yes, the hotel is conveniently located near the airport and within 20-30 minutes of Jaipur's main attractions, making it a practical choice for travelers prioritizing accessibility.

What are the main issues guests have reported about the hotel's facilities and service?

Guests have reported outdated and poorly maintained facilities, including broken fixtures, mold, and worn-out carpets. Additionally, service quality is inconsistent, with some staff being unresponsive and poor communication being a recurring issue.

What are the key strengths of the hotel that guests have praised?

Guests have praised the spacious and clean rooms with modern amenities, the friendly and helpful staff at the front desk and restaurant, and the hotel's convenient location near the airport and city attractions.

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