Holiday Inn Jaipur City Centre, an IHG Hotel

Commercial Plot, Holiday Inn Jaipur City Centre, an IHG Hotel, No 1, Sardar Patel Marg, Shivaji Nagar, Jaipur, Rajasthan 302001

5-star property 4.6 · 16,964 reviews analysed
Holiday Inn Jaipur City Centre, an IHG Hotel – photo 1
Holiday Inn Jaipur City Centre, an IHG Hotel – photo 2
Holiday Inn Jaipur City Centre, an IHG Hotel – photo 3
Holiday Inn Jaipur City Centre, an IHG Hotel – photo 4

Gumo's take

Holiday Inn Jaipur City Centre is a 5-star hotel known for its excellent service, modern amenities, and central location in Jaipur. Guests frequently praise the cleanliness of rooms, the quality of food (especially breakfast and the Monarch restaurant), and the hospitality of the staff, including named individuals like Vishal, Kajal, and Shruti. While the hotel is well-regarded for business and family stays, some guests have noted issues with outdated room decor, inconsistent Wi-Fi, and minor service lapses during busy hours.

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How guests rate it

Location
90
Facilities
82
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Outstanding hospitality and service from staff, with many guests specifically mentioning individuals like Vishal, Kajal, and Shruti for their exceptional care.
  • High-quality breakfast buffet and dining experiences, with particular praise for the Monarch and Chao restaurants.
  • Clean, spacious, and well-maintained rooms, with many guests noting the comfort of the beds and the overall ambiance.

Worth knowing

  • Some rooms are described as outdated or in need of renovation, with complaints about carpets, AC performance, and decor.
  • Wi-Fi in rooms is occasionally reported as slow or unreliable, affecting guest satisfaction.
  • Service inconsistencies during peak hours, including long wait times at breakfast and unresponsive staff in some cases.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Parking (free)
  • Valet parking
  • EV charger
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Air conditioning
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Fitness center (free)
  • Spa
  • Hair salon
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is breakfast included with the room, and what are guests saying about the breakfast experience?

Breakfast is available at an extra charge. Guests frequently praise the quality and variety of the breakfast buffet, with many highlighting the Monarch restaurant for its excellent breakfast offerings.

What are the main concerns guests have about the hotel's rooms?

Some guests have noted that certain rooms are outdated or in need of renovation, with complaints about carpets, air conditioning performance, and decor. However, the rooms are generally described as clean, spacious, and well-maintained.

How is the Wi-Fi service at the hotel, and is it reliable for business use?

Wi-Fi is available in rooms and public areas, but some guests have reported it as slow or unreliable. This could be a concern for business travelers who require consistent and fast internet access.

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