HOTEL GRAND CAPITOL
HOTEL GRAND CAPITOL, 31, Katewa Nagar, Devi Nagar, Shyam Nagar, Jaipur, Rajasthan 302019
Gumo's take
Hotel Grand Capitol in Jaipur is a budget-friendly option with a mixed reputation. While some guests praise its location and basic cleanliness, others report significant issues with room quality, cleanliness, and staff behavior. Positive reviews often highlight the hotel's affordability and proximity to local transport, but negative feedback frequently mentions unresponsive or rude staff, broken amenities, and poor hygiene. It appears to be a hit-or-miss choice, particularly for budget-conscious travelers who may prioritize location over comfort.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 50
- Staff & Service
- 35
- Room Comfort & Cleanliness
- 45
What guests love
- Affordable pricing and proximity to transport hubs like the metro station
- Some positive feedback about cleanliness and basic room maintenance
- A few guests noted helpful and polite staff behavior
Worth knowing
- Frequent complaints about unresponsive, rude, or unprofessional staff behavior
- Multiple reports of broken room amenities (e.g., non-working flushes, broken beds, malfunctioning AC)
- Issues with room cleanliness, including torn linens, cigarette burn marks, and foul odors
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Doctor on call
- English
- Hindi
- Private bathroom
- Shower
- Room service (24 hour)
- Breakfast (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Not accessible
- Air conditioning
- Kitchen in some rooms
Common questions
Is Hotel Grand Capitol in Jaipur considered a budget-friendly option?
Yes, Hotel Grand Capitol is described as a budget-friendly option in Jaipur, making it a potential choice for travelers looking to save on accommodation costs.
What are the common complaints about the hotel's staff and room conditions?
Common complaints include unresponsive or rude staff behavior, broken room amenities like non-working flushes and malfunctioning AC, and issues with cleanliness such as torn linens, cigarette burn marks, and foul odors.
What are the main advantages of staying at Hotel Grand Capitol?
The main advantages include its affordable pricing, proximity to transport hubs like the metro station, and some positive feedback regarding basic cleanliness and helpful staff behavior reported by a few guests.
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