HOTEL KAILASH VILLA
HOTEL KAILASH VILLA, 119/99, Mansarovar Sector 11, Agarwal Farm, Jhalana Chhod, Mansarovar, Jaipur, Rajasthan 302020
Gumo's take
Hotel Kailash Villa in Jaipur is a budget-friendly option with a 3.0-star rating and a 3.6/5 aggregate rating from 77 Google reviews. While some guests praise the rooms as clean and the staff as cooperative, others report severe issues like cockroach infestations, unhygienic conditions, and poor service. The hotel is located in prime areas like Mansarovar and offers amenities like free WiFi, parking, and a restaurant. It appears to cater to budget travelers, but recurring complaints about cleanliness and management suggest a mixed experience.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 58
- Staff & Service
- 50
- Room Comfort & Cleanliness
- 42
What guests love
- Some guests report clean and comfortable rooms with good service from the staff, particularly the manager D.K. Meena.
- The hotel is located in prime areas of Jaipur, including Mansarovar and near the airport, offering convenience for travelers.
- Offers amenities like free WiFi, free breakfast, and a restaurant, which are appreciated by some guests.
Worth knowing
- Multiple reviews report severe cleanliness issues, including cockroach infestations in rooms and bathrooms.
- Staff behavior is frequently criticized as rude, unprofessional, and unresponsive to complaints.
- Rooms and facilities are described as unclean, with broken appliances and poor hygiene in several reviews.
- Management issues include booking discrepancies, poor communication, and a lack of accountability for guest complaints.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Kid-friendly
- Pool
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Not accessible
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
- Air conditioning
- Kitchen in some rooms
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Full-service laundry
- Self-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While a few guests praise the rooms as clean, multiple reviews report severe issues like cockroach infestations and unhygienic conditions, particularly in the bathrooms.
What are the main guest complaints about the service at Hotel Kailash Villa?
Guests frequently criticize the service as rude, unprofessional, and unresponsive to complaints. Some reviews also mention poor communication and a lack of accountability from the management.
Does the hotel offer free amenities like breakfast and parking?
Yes, the hotel offers free amenities such as breakfast, WiFi, and parking. These are appreciated by some guests, though overall satisfaction with other aspects of the hotel varies.
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