Hotel Keptown
Hotel Keptown, C-39, Behind World Trade Park Maha Laxmi Nagar, Jawahar Lal Nehru Marg, Jaipur, Rajasthan 302017
Gumo's take
Hotel Keptown in Jaipur is known for its prime location near major attractions like WTP Mall and Jaipur International Airport, making it convenient for both leisure and business travelers. Guests frequently praise the staff for being polite, helpful, and responsive, particularly in room service and check-in experiences. The hotel is especially popular for its private pool rooms and budget-friendly luxury. However, cleanliness issues and inconsistent service have been reported in some reviews, which may affect guest satisfaction.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 78
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 72
What guests love
- Prime location near WTP Mall and Jaipur International Airport, with easy access to major attractions like Jawahar Kala Kendra and the City Palace.
- Private pool rooms and rooftop amenities are frequently highlighted as unique and appealing features.
- Staff is consistently described as polite, cooperative, and helpful in guest interactions and room service.
Worth knowing
- Cleanliness issues, including dirty rooms, smelly bed linens, and pest problems, are reported in multiple negative reviews.
- Some guests have reported poor service experiences, including rude staff behavior and unresponsiveness at the front desk.
- Facility maintenance concerns, such as broken lights, malfunctioning AC units, and unclean pools, have been noted.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Pool
- Private bathroom
- Bathtub in some rooms
- Shower
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning
Common questions
Is the hotel located near any major attractions or transportation hubs?
Yes, Hotel Keptown is located near major attractions like WTP Mall and is a 10-minute drive from Jawahar Kala Kendra. It is also just a 12-minute drive from Jaipur International Airport, making it convenient for travelers.
What are the most frequently mentioned amenities or features of the hotel?
Guests frequently highlight the private pool rooms and rooftop amenities as unique features. The hotel also offers free Wi-Fi, 24-hour front desk service, free breakfast, and an airport shuttle (for an extra charge).
Are there any common complaints about the hotel's cleanliness or service?
Some guests have reported cleanliness issues, such as dirty rooms, smelly bed linens, and pest problems. Additionally, while most service reviews are positive, a few guests have mentioned poor service experiences, including rude staff and unresponsiveness at the front desk.
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