Hotel Laxmi Villa Palace

Hotel Laxmi Villa Palace, Fateh Singh Market, ITC RAJPUTANA, opposite Hotel, Gopalbari, Jaipur, Rajasthan 302006

3-star property 3.9 · 282 reviews analysed
Hotel Laxmi Villa Palace – photo 1
Hotel Laxmi Villa Palace – photo 2
Hotel Laxmi Villa Palace – photo 3
Hotel Laxmi Villa Palace – photo 4

Gumo's take

Hotel Laxmi Villa Palace is a 3-star hotel in Jaipur known for its convenient location near the railway station and metro, making it ideal for travelers seeking easy access to the city. While some guests praise the friendly and helpful staff, spacious rooms, and good food, others report significant issues with cleanliness, room maintenance, and service reliability. The hotel appears to be a budget-friendly option for families and short stays, though mixed reviews suggest that the experience can vary widely depending on the room and staff encountered.

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How guests rate it

Location
85
Facilities
62
Staff & Service
70
Room Comfort & Cleanliness
58

What guests love

  • Convenient location near Jaipur Railway Station and metro, with easy access to major attractions like Hawa Mahal and City Palace.
  • Friendly and cooperative staff, with several guests noting helpful and polite service at the front desk and during their stay.
  • Spacious and clean rooms reported by multiple guests, particularly those staying in family or suite rooms.

Worth knowing

  • Significant issues with cleanliness and maintenance, including dirty rooms, broken fixtures, and unhygienic bathrooms reported in numerous negative reviews.
  • Unreliable service, with complaints about slow room service, unresponsive staff, and poor handling of guest requests or complaints.
  • Inconsistent room quality, with some guests receiving rooms that were under construction, had broken AC or TV, or were not as described in online listings.
  • Hidden or unexpected charges reported by several guests, including overcharging for water, check-in/out, and additional services.

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Pool
  • Room service
  • Breakfast (free)
  • Kid-friendly
  • Parking
  • Local shuttle
  • Air conditioning
  • Kitchen

Common questions

Is Hotel Laxmi Villa Palace a good option for travelers looking for a convenient location in Jaipur?

Yes, Hotel Laxmi Villa Palace is a good option for travelers seeking a convenient location, as it is near the Jaipur Railway Station and metro, with easy access to major attractions like Hawa Mahal and City Palace.

What are the common guest concerns regarding the hotel's cleanliness and maintenance?

Some guests have reported significant issues with cleanliness and maintenance, including dirty rooms, broken fixtures, and unhygienic bathrooms. These concerns are reflected in the negative reviews and the sentiment breakdown for cleanliness and bathroom conditions.

How is the service quality at Hotel Laxmi Villa Palace according to guest reviews?

The service quality is mixed. While many guests praise the friendly and cooperative staff, especially at the front desk, others report slow room service, unresponsive staff, and poor handling of complaints. The sentiment breakdown shows 85 positive and 28 negative comments about service.

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